Bath & Body WorksReviews of bathandbodyworks.com

The on-line store is still getting away with false advertising. Products do not come in as ordered. I am done!

Please have a public restroom for customers. Bath and Body works lost my business. I had to go to the JC PENNEY to use the restroom. The location was in the Meyerland PLAZA IN HOUSTON.

I wrote 2 reviews on their site and they refused to publish. They had 28 reviews for cinnamon roll foaming hand soap and miraculously after I submitted my review they had 78 the next day 5 star reviews that sounded like a marketer wrote them. Here is what I wrote. Since you added an "s" to the end of your cinnamon roll foaming hand wash and changed the image, you watered it down and it has no smell now. Waste of money

Horrible customer service!!! Ordered 5 items...waited 3 weeks for it and it never showed. Got an email stating my items were returned...not sure by who. Went to reorder and everything was out of stock.

My order shipped on December 26th 2020, here we are January 14th 2021 and still haven't received it! All tracking says is "processing" never again will I order from them. Especially when they don't even offer a free shipping option!

My friend order me some bath& body work on December 14th for a Christmas present. I havent recieved it yet.said it was in his home town will be delivered on the 11th still ain't got it.the post office checked it.it saying it's in Greenwood, INDIANA. This very sad.

Ordered on Jan 6th, candles that only come out every few years, received an email this afternoon telling me, sorry we canceled 4items from your order. Called and I was told sorry we are having a big sale we ran out of stock..

I Went To The Bath & Body Works In Temecula By The Walmart 7:50 P.M. And They Won’t Let Me In. Isn’t That Some Thing Or What!!!??? They Get Zero Stars From Me.