Bad DragonReviews of bad-dragon.com

Few years ago I ordered with them. 2 days of processing and shipped. Was ecstatic. Purchased again in december, took over a month just to process, and now its going on 2 weeks of "waiting for your input" over a silly hold request when I've been emailing them constantly that the hold request is no longer needed. Extremely disappointed in their service compared to before.

As a customer I felt like my time and patience were disrespected. I waited 3 months for a toy that was estimated to come between 4 to 5 weeks. I would have appreciated more feedback from customer service other than an excuse about high toy volume. It seems like there's such a high volume of toys, but an even higher volume of dissatisfied customers. I'm so disappointed and I can't believe I wasted my money with them.

It has been three months and still no toy! Two emails and nothing! It’s ridiculous how long it takes and honestly they aren’t even a good business. It’s absolute crap that you have 4-6 weeks. At this rate I’ll be lucky to have my toy in 4 months. Edit: They sent shipping confirmation today after my second email. Finally.

I ordered mine Oct 20th or so. my first email was Oct 30 wondering how long this would take. I received a generic email back 5-6 weeks for special orders. Now it's been 3 months and they have stopped emailing me back with stupid answers such as it's been through quality control just needs to be shipped that was a month ago. Or its in our shipping department waiting to be packed up and shipped. It's all lies and they don't think people will do anything about it because we'll be embarrassed to tell our bankers what we have ordered.

Finding this page while I'm in the same situation as the users below inspires me to pipe up. I wonder if there's something we can do, together. I ordered more than 2 months ago, and a little over 11 days ago the generic customer service rep said the toy was being worked on and would ship in a few days if there's no defect. Ever since then, I've had no reply to any email I've sent. I would cancel but there's no one else who makes toys like them. What do I do? I just wish I could get a suction cup added for free or something for the wait. To be blunt, these toys are to help in specific times and hormonal moods of our lives, so the wait feels more like being denied physical therapy or medication in a sense..

Been in contact for 3 months now and as soon as my order was made October 1st was completed at the end of December 2019... 3 weeks into the new year and still no confirmation my product has been sent. I can’t get any answers out of support anymore, they now refuse to answer any of my questions about my finish product and keep sending me a generic email saying it takes up to 8 weeks, except it’s been 16 weeks, they claimed the product was ready and would ship it two day delivery but again, that was 3 weeks ago. Their last email sad they would cancel my order but would keep 20% of my money if I agree to that so I now have to report fraud to my bank.

I ordered the flint early November 2019 and still nothing!. Rude customer service!! Seriously bad dragon, do you need to have so many color choices, firmness and what ever else you blame on your crappy delays?! Limit the options and speed up your production!!. When people go to check out on your site, have a pop up that say " May take 6 months to a year to receive your order!!!" I hope I'm still alive or even a bottom when my order finally comes. Its 2020, NOT acceptable Bad Dragon AKA BAD DRAG IN OOOONNNNN "(

After waiting for 2 Months I send a ticket asking when the product will be finished. Turns out they screwed it up who knows how long ago and never told me. They offer to send the flop at a discounted price and I accept. However over a week later that thing was still being processed to this day. So despite the claim to get it done on average 4-5 weeks my order had never even been shipped in over 10 WEEKS. Thankfully I'm getting a refund but I don't plan on making a purchase here again. It's absolutely insane that they never get it shipped despite me being in their back yard basically. I do not have the patience all these other reviewers seem to have, I ordered on November the 1st and it's now a new year, this is ridiculous.