Bad DragonReviews of bad-dragon.com

Hey. Baddragon where. The. Hell is my toy 7 months and 7 day where. The F is it this is one of of the worst. Orders and. Shipments I have made. I went my god daim toy this. Suck. Is shouldnof been here. Already if i do not receive. It. I will call you fraud. And fake

To Eddie and your Phony 5-star Review: When 62% of customers are reporting bad experiences, and you come up with your fake as can be or seriously outdated 5-star review trying to discredit those of us with bad reviews, you're the oddity. Nobody is denying you maybe had a good experience a year ago, my wife and I had a 4-star experience a year and a half ago... but fickle are the winds of change when complacency and bad business practices take hold. In the case of bad dragon, their failure to upscale to demand has led to 62% of their customers leaving bad reviews. These reviews could have easily been avoided, if they simply updated their FAQs to address current shippng times, but they won't because they know most customers won't wait for 3 to 5 months for a new toy. Instead, they keep promising a 4 to 5 week delivery and force customers to wait 3, 4, or 5 times that long... it's even taking them 2 months to ship out pre-mades off the clearance page now.

takes too long, ordered mine in November 2019 only got confirmation it was sent of yesterday and it was a premade but i hope it ships quickly at least

I ordered my toy on August 23rd 2019. It’s now January 5th 2020 and they haven’t shipped it out at all. I would’ve canceled by now but they showed me literally pictures of the finished toy. I know it was mine and not some old image of one that looks similar because of the exact colors I chose. They showed me the image in November. My toy has been ready since November, but hasn’t been shipped even then. If I never got that image I would’ve canceled my order and got my hundreds of dollars back long ago. I’m not even sure they’ll ship it out at all at this point. Customer service does get back to me. So I can’t say they ignore you. Their replies feel like they do, though. For a long time it was months of just “it usually takes 5 months but there’s a lot of orders so it will take longer to make.” But they never let you know how soon or where it is in line to be made. After the images, now all they say is that the packers have a “sea of orders” that makes it slow for them to get everything out. You’d think they would value the people or person that’s already waited nearly half a year because there is absolutely nothing else for them to prepare other than the small things like lube and toy cleaners. Which takes less than a day to prepare according to their site. Who could they be prioritizing other than people who’ve waited for so long? Could it be the people that ordered things months after I did? They’re fast to take your huge amounts of money but don’t keep that same speed when it comes to giving you your product. Nearly 15 weeks and still waiting..

Never had any issues with their toys, customer service, or wait times. I'm astonished at the supposed bad experiences that I've heard in reviews because I for one have had nothing but delightful experiences. I fully recommend them and will be making more purchases in the not so distant future. If you want top quality, then look no further because Bad Dragon is the best.

F horrible company.. I ordered a bad dragon dildo on OCTOBER 15.. and its been three months and still not here.. not even an update on the order status.. its F unacceptable! this company is horrible..they say 4-5 weeks.. but god damn its been three months and still processing? what an actual F!

I ordered my first toy from Bad Dragon at the end of July and received it in the middle of October. Reading reviews on here after my purchase made me worry that I would have to wait months for my toy, but it was delivered in an acceptable amount of time. I ordered a toy that was pretty standard and did not have any customizations. I was so satisfied that I chose to purchase another, more customized toy for myself for Christmas. I knew there was no way I’d be getting it by Christmas, but that’s okay. Currently waiting to see how long it will take a custom toy to be shipped. I’ll give y’all an update later 👍🏼

I would like to start by saying that I am no usually an easily irritated or frustrated person when it comes to both online shopping and custom orders. Having grown up in a very rural area, there was a great many things that had to ordered online or such in order to be obtained, and due to some genetic traits in my family (all the women in my family have large chests. I myself personally wear a size 32J USA bra size) we have often had things that needed to be custom created or tailored for clothing, and since my father was a carpenter I know how long these sorts of things could take, which led to my ordering a custom toy on Oct. 10 of 2019, in hopes that it would be delivered atleast by Christmas as a gift to my husband and I. We are in a salaried and single income household, and we don't often get a chance to splurge, and this was something we had wanted for well over a year or two. I was so excited. I could pick colors, sizing, and add-ons, and it was wonderful. We originally ordered the sample set of the silicone and one bottle each of the lubes, to make sure it was to our liking and so that we could choose a firmness we would both enjoy and the kit came in a timely manner, and all was well. Then, I ordered the toy in October. I was concerned with how long it was taking since the projected timing according to their own website had well past, but with the holidays and sales I could halfway understand so I was more curious rather than annoyed at this point. One reason I had ordered well before the sales was to avoid such issues, but alas, it was not to be. I have tried multiple times to communicate with customer service and have repeatedly recieved non-answers and cop-outs. According to their policy even if I get a refund, which going off of these reviews I won't be since I didn't use paypal, I would still be unable to receive a full refund (apparently the don't refund shipping costs) on an item that DIDN'T EVEN GET MADE APPARENTLY, MUCH LESS SHIPPED, and even possibly a restocking fee for a custom order that never got made. I wish I had known about this website before hand, because I would have never bought a single thing from them. Our one splurge in MONTHS, ALMOST A YEAR, and I'll never recieve it. I have honestly spilled tears over this, and I feel bad wasting so much money on this. Bottom line, I am ashamed on thier behalf, and I would never recommend this business to any decent person for as long as I live. Even if the products were to be amazing, this is a disgrace to the industry, an insult to customers, and a terrible model of business. I apologize for the rant, I never place reviews, but I felt it needed to be shared. I hope that they see our reviews, and take them as the pieces of wisdom that they are, and make adequate changes.