Bad DragonReviews of bad-dragon.com

Been 4 weeks now since ordering from BD. Sent an email asking for an update, the responce i got was "we're sorry for the delay, your toy didn't pass quality inspection so we had to start over." Is this normal? Are we going to have to wait another month or 2? Ridiculous! We won't be purchasing from BD again Update...it's now been 2 months. Still nothing. No updates on my order or any info

Wait time is a little long (2 months for me) but the toy and quality is amazing! If your willing to wait you wont be disappointed!!

Years ago when they were "smaller" and didn't go mainstream, they were very good toy makers, with good products. I ordered hundreds of dollars worth of toys and other stuff from them. Now in recent years, they have become a bad company with high prices, long wait on shipping, and faulty/lesser quality products. They can't stand competition (up to the point they harass/silence them) and are known for stealing or copying designs from people without giving them compensation or credit. They've become too big for their own good and money is their only goal now... Also some of these 5 star ratings look like they're done by BD to manipulate the score (same-ish layout/way of wording)?

Like many of the other customers here, the wait is excruciatingly long. I ordered on the beginning of november, thinking the wife and I could be enjoying our toys by christmas. When this time came and went, I grew increasingly worried the toy would ever be delivered. After finding this site and reading the reviews, I figured I'm not the only one, and waiting times are at least 3 months instead of 5 weeks. I did contact customer service twice, but found out this is simply a waste of time. The replies are nonsensical and bereft of any meaning. It is now the 7th of February and have just now received my toy. I'm afraid I don't feel comfortable purchasing any more from this company. I've got the feeling that this company will go belly up rather sooner than later if they keep up doing business in this manner. I'm not gambling my money on that.

After ordering our products early December, and being promised that it would only take 4-5 weeks for a product to ship. We're appalled that almost two months later, the company still isn't taking accountability, or offering any real solutions to the problem. I, personally, have been a customer of Bad-Dragon since their early days, and have enjoyed the toys I've received from them. However, in recent years their service and shipping has deteriorated, and now this company is just a shell of its former self. As a business owner myself, I find this appalling, each time a support ticket was opened in response to an email, they closed it before resolving it and the responses gained from "Kitty" could have basically been "It's your fault for ordering through us" There is no quality of product, or service they offer, that can make up for their complete lack of respect and regard for their customers. The only way to teach a company like this how to behave is to not order from them. Currently looking into legal action regarding their practices, as across the board, it seems they're scamming and misleading customers. DO NOT spend your money here, DO NOT accept this kind of business practice in 2020. Bad-Dragon needs to be shut down. Completely. I've provided one star, because there isn't a lower rating to provide. Be. Careful.

bad dragon first time buyer. IF you really want to buy a toy and you want to have your very own customize dildo with it very own cream-tube. The Website said that Estimated Wait Times is about 4-5 weeks when you order your dildo. However this reference only reflect on the clearance item if you order from their clearance online. If you want to have your very own dildo with a customize cream-tube and your very own custom made color patterns, Then the chances are that you will be waiting for about 3 and half mouth just for your dildo to be delivered. That how long i waited for and yes it does feel long time of a wait for you to get your very own toy but to think about it and despite i order it before that holidays i knew when my toy was going be delivered and after reading alot of when do custom made dildo arrived. I knew that my dildo will arrived in 3 half mouths for it to come. If you are concern of your order and want an up date of it, fill free to send them and email/ a ticket and they will find out of progress it. i was happy that they send me a email when i submit a ticket and the ticket made me happy to not lost hope. So for my experience as a first time buyer yes the wait is long and dreadful. But if you send them a ticket and look and find out progress of it WILL COME just be patient and dont lose hope.

3 months of waiting and still no order received. This company is unable to process orders on time. Customer service explains that they are overloaded with requests, but this has been the same answer for several years. This company has not been able to adapt its business to the demand. Go ahead and take advantage of other manufacturers who have been able to adapt to the customer. This is no longer acceptable in 2020.

I've been a loyal customer for around 2 years now. When I first started buying from them the wait times were annoying but absolutely worthwhile. The toys are the best on the market in my opinion, but I feel the 4-5 processing period is no longer accurate. I don't appreciate waiting 2+ months after I gave them around $340. I'm becoming very worried that I'll be waiting over 3 months like some other customers here. Please, I just want my Austin and Lenneth.