B2C JewelsReviews of b2cjewels.com

From price to communication the whole experience was 100% excellent and I just like to say a big thank you to Johnny and Simon they made the whole buying experience easy due to their sales expertise, but more importantly there knowledge of diamonds. I bought eight diamonds in total which consisted of a matching pair of Radiant stones they especially found for me and I am very, very pleased will definitely buy from BC2 Jewels again. thank you Johnny and Simon.

Johnny went above and beyond to help with my diamond purchase. I was having difficulty locating a great diamond and had chosen several that Johnny was able to clearly communicate why they might not be the perfect fit. I wanted to make the purchase for mother's day and with just days away I was worried it would not happen. Johnny was able to locate me two diamonds that could be shipped fast enough, both of which were great choices. I chose one and Johnny not only made sure I got it the next day, he was able to handle a change of address minutes before the shipping service picked up the package. The diamond I received was fantastic! Thank you Johnny!

Great communication and great customer service, cannot give higher praise to Johnny who has helped and kept me informed throughout the whole process, made recommendations and pointed me in the right direction. Really amazed with the final product and I am sure my girlfriend will be also, it is stunning. Will recommend to everyone I know and be pointing them in the direction of Johnny! Thanks Kris

I was very nervous and skeptical about buying a diamond online....it is such a huge expensive purchase and I didn't want to get scammed. Well, let me tell you-- I am a REAL customer who purchased a REAL (and stunning) Diamond from B2C and I'm soooo extremely satisfied with my purchase. The bank transfer went through and no strings attached, excellent customer service responses and I used the LIVE Chat feature a lot too, I REALLY liked this feature! Wilson and Samuel (and everybody) were fantastic. B2C is who I'll come back to to purchase the actual wedding band for my fiance' --- please know you are in great hands with this company. I too was a bit nervous; but I assure you I don't regret anything. Heather loves her Pear shaped diamond engagement ring! It's a 'D' Internally Flawless diamond that is spectacular!!! It flashes and sparkles like crazy...and the Color is awesome! It even sparkles in a dim lit area! It's stunning!

The title of this review is the basic summary of our experience with B2C. This was my first time dealing with B2C and I highly recommend them to anyone and everyone who’s looking for the engagement ring for their special person. I did countless months of research on the perfect ring (viewing ASET images, checking the HCA score, etc.). In the end, she said YES and I have been getting non-stop praises on the ring. Everything about the ring was perfect. But enough about the ring. Let’s get down to the very individuals who made this possible for customers like myself. Steve, Michael, Johnny, Rio, Wilson, and the entire team at B2C were key in this process. They attended to every question and request I had regarding the ring before and after my purchase. From their communication skills to their professionalism in handling my unique requests, they carried out their task flawlessly. I had a unique case which resulted in the resizing of the original ring. They assisted me through the entire process and everything was…perfect. What I loved the most besides their quick responses, was their ability to stay unified at all times. Although a different person responded to my question/request, the individual would know exactly where the last person left off. Never did I have to re-explain my situation or give them a background. The customer service process at B2C is phenomenal. Many companies who try and replicate this process fall short but B2C has made it possible for customers to experience this seamless process. I’m not entirely sure what they do (e.g., provide a summary at the end of the ticket, re-read the entire conversation and notes from the previous agent, etc.) but I know customers like myself have fully appreciated this experience. Again, Steve, Michael, Johnny, Rio, Wilson, Samuel, and the entire team at B2C made this possible. I apologize in advance if I left a name out but these are the very people who represent the company. Without these hardworking, professional individuals, my experience would not have been this seamless and convenient. If you took the time to read this review, don’t hesitate any longer. The diamond search is very difficult (trust me I know), however, if B2C has it and it passes your expectations (5 Cs, HCA score, etc.), make your purchase with B2C.

I searched for almost 3 months for the perfect diamond. I went to almost every company on the internet that had loose diamonds. I was dismayed by how many companies were overpriced or, selling inferior diamonds. B2CJewels was outstanding. They had an exceptional staff and an enormous selection of diamonds. Their diamond matrix allows you to very rapidly select diamonds that meet your criteria and their crew (Michael, Samuel, and Steve) are extremely knowledgeable, courteous, and prompt. All of my diamond purchases will be with B2C in the future.

I obviously had my reservations about buying diamonds online but I did my homework. I watched video testimonials and read reviews and spent time checking credentials on their vast solitairey diamonds. Then when I made my decision "Johnny" helped me the rest of the way with a good attitude and good communication. I was pleased with the whole process and will go to B2C for all my future jewery needs. Thanks again Johnny and B2C!

My ring is wonderful. I adore it as does my boyfriend who paid for it! I took it to the most highly recommended independent appraiser in Miami for a quick look and she said if she were to appraise the ring she would price the diamond at another $2500 more than we paid for it, she also said that the side stones in her opinion were between si2 and vs2, we paid for si2's and she also stated that she would put the colour of the side stones at more of an H than the I color that we paid for. So at just a quick check I was very happy with the result. Everyone at B2C were amazing from start to finish. They couldn't have been more accommodating to my (slightly demanding) needs. I really do appreciate them going above and beyond to cater to my requests for diamond choice, ideal scope images or size changes as well as the tight deadline I put them under. Johnny and the others coordinated it all effortlessly and put me at ease and I am very thankful. I highly recommend B2C jewels.