Red J.
Very good firm to do business with
Very good firm to do business with. Tina was a huge help. They have a way to send you a mock-up of some of the rings and you can see before you buy. Will do business with them again for sure.
Buy from a stunning collection of diamond jewelry, diamond engagement, certified loose diamonds & wedding rings, loose diamonds, gold jewelry, jewelry gifts, gemstone & pearl jewelry crafted in gold and platinum.
B2C Jewels (b2cjewels.com) has 695 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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695 approved reviews, newest moderated first
Red J.
Very good firm to do business with. Tina was a huge help. They have a way to send you a mock-up of some of the rings and you can see before you buy. Will do business with them again for sure.
Nicola
Now I will tell you my buying experience with B2C: on February 25th, I bought a ring for my wedding promise on the site, as I see online it seems that they have the best prices for the purchase of diamonds and rings. After making the order I pay by bank transfer. During this period I interject myself several times with the customer service and their accuracy and courtesy are impeccable. The day before the ring's departure I am contacted by email and they tell me that the diamond I had chosen had been lost , (they did not worry about the damage they could do to me and did not offer to meet me at all), but them propose other diamonds at the same price but all of inferior quality and carats. (smart not no ?). I refuse and I start again the search on their site for other diamonds that satisfy me for carats and quality. I choose another but at the time of paying the difference they tell me that the price entered online was wrong and that costs much more. (smart not no ?). I refuse and I start again to the research on their site of other diamonds that satisfy me for carats and quality. I choose another but at the time of paying the difference they make non-existent calculations to get to the fact that I have to pay more (increase the price of the ring and remove the discount for the transfer bank). (smart not no ?). Now I will have to pay because I am too close to my promise of marriage and so they have won them. It took me over 20 days to perfect the purchase. Feeling every day more than two or three times a day with them. We hope that their partner does not repeat the ring. Do not get caught by the nose do not buy with B2C ...... NEVER ..... what they say is not real. Really the worst online shopping experience ever made. I no longer believe in all the positive reviews that are present. I conclude by saying, we hope to receive my ring. Make your choice and good purchase.
Response from B2C JewelsMar 14, 2018
Hello Nicola, Please accept apologies from B2C Jewels for any frustrations you have experienced. Our systems are set up in a manner that we take utmost care when a diamond is shipped, never made non-existent calculations and have always conferred a discount for payment by wire transfer. That said, our management team does take your claims very seriously and we will examine every interaction you had with our customer service department to make sure we live up to the highest expectations of business integrity and customer service. Please look for a special discount on future purchases which has been emailed to you in consideration for any disappointment you may have experienced along the way. All of us at B2C Jewels hope you will enjoy the diamond you purchased for years to come and wish you the best for your future. Sincerely, B2C Jewels
Michael
Fantastic experience. Looked at many different vendors online before choosing B2C. Was a little nervous buying online from Australia, but Anthony was incredibly helpful from start to finish, he matched a price for me (within minutes), all emails were answered immediately, and he was able to meet all my needs, including having the ring shipped to a Fedex facility so I could pick it up on a Saturday morning. Highly recommended.
Elizabeth E.
I had a very smooth experience picking out my own diamond for a ring. It was a bit daunting, but Harry, Rio and Anthony were of great help and made an another-wise unfamiliar task pleasant and actually fun!
Jake
I had a great experience working with Anita from B2C Jewels. After doing extensive research online I was able to target a diamond that would have been out of my price range had I gone to a traditional jeweler. My fiance couldn't be happier with her engagement ring.
Manny I.
I bought the princess diamond stud earrings for my wife and she is very happy with them. She like the size and the looks of them. At first I was hesitated to purchase the diamond earrings online because I didn't know what I was getting. I read some reviews about B2C and ease me into getting the earrings. After placing the order I got a called from Anita to see if I had any questions concerning my order. She was great... she even had my order deliver before Valentine's day which was a big concern for me. It was a great first time shopping experience with B2C Jewels and will be shopping there again in the future.
Ivan R.
I was very happy with the service they provide. Specially pascal, he constantly called to check that everything was great. Ring is amazing and we couldn't be happier.
Henry
Bought a loose diamond from B2C for my soon to be proposal. Great service, selection and attention by Anita. I will definitely be back to purchase more in the near future.