AvailReviews of avail.com

Response from AvailMay 20, 2026

Hi David, Thank you for taking the time to share your feedback. We’re glad to hear that you found Avail easy to use, but we are genuinely sorry that it didn’t deliver the tenant leads you were looking for this time around. While Avail syndicates to a large network of top platforms (including Realtor.com, Zumper, and Apartment List), we know how frustrating it is when a listing doesn't get the traction you expect—especially when you see success elsewhere. Lead volume can sometimes vary heavily by local market, but we want to make sure your listing is performing at its absolute best. If you're open to it, please reach out to our support team. We would love to personally review your listing, check its syndication status, and help you optimize it to maximize your visibility. We're here to help you succeed!

Response from AvailMay 13, 2026

Hi Terry, Thank you for sharing your experience! We appreciate the high rating and your honest feedback about lead quality. Managing inquiries is definitely a part of the process, and your suggestion to include detailed terms is a pro-tip for every landlord. We're happy to be your preferred listing site and will keep working to make the process even smoother for you. If you ever need assistance, our Customer Care team is happy to help where we can.

Response from AvailMay 13, 2026

Hi, Thank you for your honest feedback. We’re truly sorry to hear that the platform felt cumbersome, especially when it came to managing messages and editing your listings. Our goal is to make the rental process simpler, not more complicated. We’ve shared your comments with our product team to help us improve these specific areas. If you have a moment, we’d love to hear more about what felt clunky so we can make it better for you. We are happy to help where we can!

Response from AvailMay 1, 2026

Hi, Thank you for the 5-star review! We are so happy to hear that you’re finding the platform easy to navigate. We pride ourselves on fostering "nice communication" between landlords and tenants, so it’s great to know that’s making a difference in your management process. Thanks for choosing Avail!

Response from AvailMay 1, 2026

Hi Breanna, We’re sorry to hear that you haven’t seen the volume of leads you were expecting for your property in Idaho Falls. We know how important it is to fill a vacancy quickly, and we’d like to help you get more eyes on your listing. While Avail syndicates to over a dozen of the top rental sites (including Realtor.com, Redfin, and Rent.com), lead volume can sometimes be affected by local market trends or listing optimization. We’d love the chance to take a look at your listing and offer some tips—such as adjusting your photos or description—to help it stand out in your specific area. Please reach out to our support team at [email protected] so we can troubleshoot this with you personally and help you find the right tenant!

Response from AvailApr 23, 2026

Hi Jill, Thank you for the feedback regarding your experience. We’re sorry for the frustration you encountered while listing your property. We are so sorry to hear that further clarity may not have been provided. To clarify, Avail does support users who are either listing a U.S.-based property. There are some steps that have to be taken to verify the user’s identity, but there are a few options available. I have followed up via email so we can help you through the verification hurdle you encountered. Please contact us at [email protected] if you are in need of further assistance.

Response from AvailApr 16, 2026

Hi Rosie, Thank you so much for this amazing review! We are thrilled to hear that you’re having such a great experience and that you’ve stayed with us into your second lease. We take great pride in offering rent reporting to TransUnion because we believe your consistent, on-time payments deserve to be recognized and used to work for your benefit. It’s a powerful way to help tenants build their credit history while simply paying their rent. If you have any questions about the Avail site, please don't hesitate to reach out. We are happy to help where we can!

Response from AvailApr 10, 2026

Hello Kiley, Thank you for taking the time to share your experience with us. We are incredibly sorry for the frustration. Sitting on hold for hours is unacceptable, especially when you’re trying to handle important tax documents. We clearly dropped the ball here. We have reached out by phone and responded by email with additional details and hopefully a solution to your specific issue. We hear your feedback loud and clear regarding our wait times and better support for our landlords. We are currently making efforts to increase the support staff to better serve our customers. Please let us know if you have any other questions or concerns. Happy to help where we can!