AutoNationReviews of autonation.com

DON'T BUY FROM AUTONATION! Horrible customer service. Didn't take care of me at all after days of waiting trying to get answers to the deal they alleged they made only to turn around and sell the car right out from under me and refusing to give me a written breakdown of the deal because they were hiding some kind of maintenance pkg within the monthly payments which is why none of the numbers they were telling me maid sense. By the time i caught on they sold the car. unacceptable customer service and didn't care at all about me as a customer

Hi this is from Arlene Parkin. I had a great experience buying my new 2023 X1 BMW at Delray BMW, AutoNation. My sales person came highly recommended, Mark Hull. He took his time understanding what I wanted, was very professional and he had one perfect car for me. This was the only X1, 2023 that was in inventory, and matched what I exactly wanted. It was a special order, that was supposed to go to someone else, but they didn’t end up taking it. These are not easy times to special order a brand new luxury car overseas. It can take months, so I was thrilled that Mark knew that it was in immediate inventory!!

I bought a van, I had questions about the Van and wanted help with the DVD player and questions on a second I knew was supposed to be with it and they said they would help me and never did. Too busy wanting to make sale.

Auto nation Nissan In Memphis sent me an offer for my 2017 z06 corvette 13,500 miles on it. Extra clean with two tops The persons inspect the car said it was perfect. They wrote me a check for more than 500 dollars less. I had driven over a 100 miles with the guaranteed offer on my cell phone. Bottom line they lied and don’t trust the instant offer In my case very disappointed in them. I have a screen shot of their so-called instant offer.

We recently purchased a new car from AutoNation Subaru Arapahoe in Centennial, Colorado. This was by far one of the most pleasant car buying experiences we've had. Our sales rep Mike M was very knowledgeable of features etc and gave honest answers instead of fishing around for what we wanted to hear. The whole team (Mike, Dylan, Tawseef to name several) was respectful of our time and our timeline. We've had great follow-up ensuring our satisfaction all the way up to the sales manager Mike and GM Matt. We're pleased with the car and haven't had any feelings of buyer's remorse or finding out something wasn't as "promised". It's the one time I've felt like I could honestly refer a car dealership to a friend without hesitation.

Amazing experience.. quick an easy.

We just bought a Nissan leaf awesome car. It would of been nice to of had the inside clean on a new car. But our biggest complain is it would of really been nice to have bought it with a full charge because it was only charged half way we had a miserable trip home so not happy with our experience.

Worst customer service ever. They don't know what is going on, 1.5 hours for an oil change because they still haven't changed my phone number in their system and just rude.