AutoNationReviews of autonation.com

Bought a CPO from the MB dealership in Miami. The car always had something, and it finally broke down completely after 2 years. They were never responsive, always 'not covered by the CPO warranty' when small things came up, including what turned to be a factory defect (fuel lines) - Never again autonation or MB.

Horrible selling experience! They took my car away immediately, the manager was not there even though I spoke with him ten minutes earlier, they had me sign paperwork in about fifteen minutes but they made me wait two hours for the check which was less than the agreed upon price, I refused the check and asked for my car back and they said it was being detailed, I threatened to call the police so they finally gave me the proper amount. Classic con men!

The part I ordered is a week past the delivery date, I had to call and the said its in stock at there warehouse, but never shipped. I checked my order a couple days later and has a shipping label for snail mail and hasn't been shipped yet. customer service said they would call me back and never did. Very disappointed!!!

They did not do a State Inspection before the sale. Turns out the car had SERIOUS engine damage. I requested a refund several times and it was not honored. They had the vehicle 9 weeks after I bought it (paid cash for it) and when I picked it up it had even more damage! — Passengers Side Mirror broken — Low air in all 4 tires — No gas — Key FOB did not work — Warning Lights on — Last oil change was over 1 year ago — The GM has still not returned any of my 16 messages left for him. (The Sales Manager keeps telling me he is “in a meeting”) (And that’s just to name a few) My advice: DO NOT buy from this establishment. I certainly would not have had I known this is how they do business.

The AutoNation on Campus Dr in Fort Worth TX made a certified offer to buy my 2018 Ram ProMaster camping conversion van for $32K. Then 2 days later when I went back to accept their offer they said they made a mistake and the offer was really only for $22k. Is this how they normally do business with their "certified" offers?

My particular experience was a good one. Purchased a 5 year old Lexus from an AutoNation dealership in FL. I was presented with a vehicle that was detailed perfectly including engine bay, brand new tires installed, fresh oil change, new filters installed. The 5 year old vehicle appeared brand new. So far no issues no complaints.

If I could give zero stars I would. This summer in July I took my 2007 jeep Rubicon to the auto nation location in Littleton Colorado. We had some work done on it which was under warranty. Less than two months later the work failed and we had to take it back to AutoNation in Colorado Springs to have this work repaired a second time. We were charged a fee for this, which we should not have been since it was a warranty repair. Since then I talked to Jared who is the service manager at the lLittleton location, I have also called the Colorado Springs location multiple times and tried to get a hold of Amanda who I was told is the service manager and Topher who I was told is the Director. I called every day last week and nobody has ever called me back even though multiple messages have been left and return calls were “promised” At this point management at the Littleton location tells me that the Colorado Springs location will reimburse me, and of course management at the Colorado Springs location is telling me that the Littleton location is responsible to reimburse me. The work was done poorly to begin with and the service fee never should have been charged at the second location: Terrible work and terrible customer service. Warranty is worthless

They won't even return my phone calls. I don't think they do a complete check of there cars. After I purchased the car, I was a week in and needed to take it to the dealership, they put it on a lift and both back tires were showing wire and one had chunks out of it. But they can't do nothing for me.