UTAL
Absolutely disgraceful customer service
Absolutely disgraceful customer service

Auto Glass Now specializes in auto glass repair and replacement. We offer same day repairs at our location or yours. Our Certified Technicians only use the best OEE or OEM parts to insure quality and total customer satisfaction.One of the most important things to us is our commitment to offering exceptional quality at an affordable price. We guarantee a low, fair price when replacing all types of windshields or auto glass, regardless of your car's make and model.We know that being without your car can be inconvenient. When you bring your car to us, in most cases we will have it ready for you in about an hour. We also offer Free Mobile Service to your home or place of work. We deliver same day service so that your windshield replacement is fast and hassle-free.We only hire the most experienced auto glass replacement professionals. Each one of our qualified technicians has gone through extensive training and a certification process.
Auto Glass Now (autoglassnow.com) has 773 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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773 approved reviews, newest moderated first
UTAL
Absolutely disgraceful customer service
Great S.
What a nightmare.....fools cut through the vehicles main electrical loom ....so no hands free no internal lights..... thousands of pounds of damage not to mention no works van so lost revenue..... go elsewhere if you can
Rick W.
While traveling near Little Rock small rock struck my windshield causing a chip and star crack. I goggled autoglassnow and spoke with Connie at the Little Rock location. She recommended to come in and they would check it out. Connie checked it and it was repairable. She contacted my insurance and was able to get it covered with no out of pocket for me. Jason did the repair and it is almost perfect. This location is definitely a 5 star location for their customer care and workmanship. If you live in the area or traveling and need fast reliable service this is the place. They care about you.
Debbie R.
Best service and went above and beyond to help me, thanks to all at auto glass plus. Deb renner
Callum G.
Absolutely useless company, I got the glass on my front window replaced and they and they pulled the wrap around my roof of at parts, took a chunk out my roof and the glass they put in was scraped at both sides, they have agreed to replace the glass but denied that that roof was them as apparently the tools they used couldn’t have caused that kid of damage, even though the car was perfectly fine before they came, they submit there damage report after the work is done which clearly now I see is so if there is any damage they can act like it was there the whole time, awful company to try and deal with too as there is no phone support you have to request a call back from them which they haven’t called back for 2 months and have been promised a call back everyday
frazer C.
Tried to book a windscreen replacement for my mobility car, so booked my appointment and paid the excess and thought all sorted, even though it meant a 90 mile round trip as they couldn't fit it at home due to the cameras on my Toyota. Now I have received an e/mail saying they don't have a part so I will have to wait the best part of THREE WEEKS for them to order Now surely a company of this size should have a system in place that as stock is getting low it automatically reordered but apparently not so . As my daughter goes to Hospital on a daily basis this sort of service is appalling tbh and has left me up a creek minus a paddle. Thanks Autoglass fora really crap service.
Alan H.
I phoned auto glass for a quote the company phoned me back and asked me a few questions one of which was am I going through my insurance I said no they then went on to quote me £830 This is why our car insurance’s are so high Budget windscreens £220 supplied and fitted
Richard B.
I had a stone chip and called my insurance. They gave two companies to call. First was Autoglass. The young guy advised my wife that he couldn't repair it and if we didn't let them replace the full screen at their Sheffield office it would not be repaired by him. When I arrived home he gave me the sales pitch just as he did to my wife. He said the chip was a mot failure and if I didn't put it through my insurance is would cost £1500.i said are you going to repair it, he said no and I've closed your job down. He went. I called the other number from my insurance they arrived in 1 hour, he looked at the chip said nothing and did a flawless job. Auto Windscreens Shaw Lane Doncaster. Thanks John.