Auto Glass NowReviews of autoglassnow.com

Leon did a great job

Great service

Service was great and i had the window replaced the day after I called. Price was comparable to most.

They were absolutely amazing!! Great service! Friendly staff! And very reasonable prices!! I would recommend them to anyone!!

Parma, OH location. Terrible service. Beyond poor customer service. I feel that I was extorted. Total bait and switch. Agreed upon one price over the phone. Came in to find out that I am supposed to pay over $80 more. Apparently, they are charging merchant surcharge for use of credit card. This was not disclosed prior to them completing the job. And I dont know of any business nowadays that does it. I have informed the employee that I am not approving this surcharge amount. He said: "if you don't sign it, I will keep your car here overnight." When I have asked to speak to a manager, I was told he is gone for the day. When I have asked employee to call his manager, he said he will not, in a rude and cocky manner!!! This is absolutely ridiculous! I had to sign this in order to get my car. Then, I sit down in my car and I see black stains all over my tan leather seats! I have called to the store next morning and talked to a manager. He said that he cant do anything about extra charge, and that it comes from corporate, nothing ge can do about, according to him. And regarding dirty seats: I need to come back and they can wash it for me, if I want. I have called to corporate office and was told that they dont have a customer service department or anyone else who has a position of customer service representative. I have asked to speak to a district manager and was transferred back to this store. I have called back to corporate office and someone took my information and said I will get a call back. It has been almost a week, and this situation still was not resolved. Can someone tell these people that the 90's are over!? This company does not deserve to be in business!!!