AuthenticWatches.comReviews of authenticwatches.com

I called Authentic Watches to order a Tudor Black Bay Heritage, my second purchase from them, about 12:25pm. The lady was really nice, but told me that 12:00 is their cut off for next-day shipping, and she wasn't sure if they could get it out. I received it the next day. 😁 Great company, and I highly recommend them.

I'm here to share what happened with me.I ordered a watch and less then a year after I received it it stopped working first the second hand was jumping wild then it came to a complete stop. Now after spending alot on a watch and less then a year later it just stops oh well at least its under the warranty so I sent it back costing 50 bucks just for shipping.After about 6 weeks i call them up to see where their holding they tell me it needs routine cleaning for another 150 well to charge me 200 bucks to fix a watch less then a year after reicieving is really bad especially when nearly every watchmaker would do it for 120 with shipping here 150 plus 50 shipping they ultimatly went down to 100 bucks so 150 total well for getting something costly dont do it by some company selling old overstocked watches pay the extra money. I didnt give one star because they did write in the fine print that this can happen and the worker on the phone told me it happened to him too and it can happen TO YOU TOO. All these 5 star reviews are about the people that had no problem. But be warned you must see how a company reacts when things don’t go their way. when everything goes good doesent tell you much you must look at the reviewes to see when there was a problem, how the company reacts and l did not find not ONE review of someone that had a problem and how helpful they were BECAUSE THEY ARE NOT. Dear authentic watches if your selling high end watches you should do much better. So here is my advise to all you people out there if your looking to buy watch pay a drop more go to someone who is a certified seller selling new stock from the company where you can have a factory warranty and if you bought already when it breaks dont send it into them so they can take more of your money, go to your local jeweler AND IT WILL BE EASY CHEAPER AND MORE FRIENDLY FIX much quicker I dont think the company did anything wrong I'm just trying to let you know how this company works their cheaper prices are by buying overstock not being authorized no customer service and overcharged when it breaks to fix. Please shop smartly.

Just what I ordered and shipped very quickly.

Beautiful watches, real and authentic at affordable prices. In love with all the selection! Great quality products and service. Highly recommended website 🙌

Such an easy and excellent experience. The Breitling I chose was the lowest on the internet. The watch arrived the following day ( more beautiful than in the pics) and I had some very cordial correspondence with the sales team. I’ll be back for future purchases.

Best service!

Great selection, hyper-fast delivery, excellent customer service! I loved everything about this transaction, especially my new Omega.

Very happy with the service provided by Authentic watches. The watch was as described and communication with the team there was swift and most helpful.Would highly recommend. Thank you.