Audien HearingReviews of audienhearing.com

I spent several thousand dollars for hearing aids years ago. Extremely uncomfortable and wearing eyeglasses they were truly annoying and I stopped wearing them! I saw a promotion for Atom hearing aides and decided to give them a try. Unbelievable! Easy to operate, very comfortable, and setting the volume is easy plus, no batteries! My father is in his 90s and cannot afford prescription hearing aides. This is an excellent product that makes hearing not only a pleasure, but his life has improved just by reducing stress and anxiety going to doctors and negotiating with insurance companies and pharmacies! I wish I could convey what these aides have done for him. And, when we get together we can hear each other and enjoy a good chat.

I started with in the ear hearing aids over 10 yrs ago at a price of $7000. When my dog ate one, I paid $4000 for an over the ear pair. I much prefer the in the ear ones due to wearing wigs, glasses and at times masks. I decided to try Audien's in the ear ones with the noise cancelling feature. I couldn't be more pleased. It took me a little time to get back to being used to having them in my ears, it is an adjustment, but they are working so well for me that I had to let people know.

The Atom Pro 2 hearing aid is better then hearing aids I paid 6 times as much for. I have been using hearing aids for better then 20 years and these are the best I have ever used. They are small and easy to adjust to meet my needs. Equally important to me is the customer service a company provides. I always check customer service by calling, email or text before making a purchase of this type. in this case Audien met and exceeded my expectations. I can highly recommend giving the Audien products and customer service team the opportunity to help with your hearing needs. I will be buying from them as new units become available.

We are new to Audien Hearing. When my husband's hearing aids first arrived, all seemed well. Shortly, it became apparent that one of the aids wasn't working properly. We contacted Audien immediately. Marian responded quickly and provided us with possible solutions, including videos to ensure how to adjust the volume, etc. When it became obvious that we were not going to be able to fix the problem, and since we had purchased the protection plan, Marian sent us a return shipping label and informed us that a new set of Audien Hearing aids were being shipped. It was a pleasant experience.

I ordered these and the first thing I noticed that I had received a notice that signed up for a buyers club. This means that they immediately shared my information with 3 rd party. I also noted the Audien company is located in the British Indian Ocean Territory located on islands East of Africa. I cancelled my order and received a prompt credit.

Customer service was great i got several different emails from different reps to make sure i was happy with the service.

These comments refer to the Atom Pro 2. The in-the-ear Atom is easy to wear. It is particularly welcome for those wearing glasses (and masks). Amplification is good but noise cancelling of background noise is poor. Most disappointing is very poor speech clarity and the irritating echo of one’s own voice. The single button is not easy & clumsy to use, esp to change mode. Need a better design. Customer service feedback on questions is very good.

Had issues with my Atom 2. It was me not the Atom 2. Excellent response. And received a prompt refund. Love doing business with Audien. Will be trying a different model. The service is fantastic. Would not deal with another company other than Audien