Audien HearingAudien Hearing sells rechargeable hearing aids online at the most affordable prices on the market. START HEARING NOW VIEW SUPPORT MATERIAL
Audien Hearing (audienhearing.com) has 1,940 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Joe
Did a great job helping us
Response from Audien HearingJan 2, 2026
Hi Joe, Thank you very much for sharing your feedback. We are glad to hear that our team was able to help you effectively. Providing helpful and reliable support is always our goal. If you require any additional assistance, please don't hesitate to contact us. Warm regards, Angel Audien Hearing Team
joan P.
representative was knowing and spoke clearly
Response from Audien HearingDec 30, 2025
Hi Joan, Thank you very much for sharing your feedback. We are glad to hear that our representative was knowledgeable and communicated clearly. Providing clear and helpful support is always our goal. If you need any further assistance, please feel free to reach out. We are always happy to help. Warm regards, Angel Audien Hearing Team
Peter K.
I was having trouble with one of my hearing aids. I was able to get help in returning them, to have them checked out.
Response from Audien HearingDec 30, 2025
Hi Peter, Thank you very much for sharing your experience with us. We are glad to hear that our team was able to assist you with returning your hearing aids so they could be checked. Providing timely and helpful support is always our goal. If you need any further assistance, please feel free to let us know. We are always here to help. Warm regards, Angel Audien Hearing Team
nils j B.
on 10/21/2025 i contacted audien and talked to robyn gale about hearing aids. robyn thought that the adom x might be suitable. there was an issue with the right aid falling out no matter what cone was used. robyn felt that perhaps the ion pro might suit me better. but i had the same results as the atom x, the results were not from defective aids but with my ear.audien and robyn were so very helpful.
Response from Audien HearingDec 29, 2025
Hi Nils, Thank you very much for taking the time to share your experience with us. We appreciate you explaining the process you went through and are glad to hear that Robyn was able to support you thoughtfully while exploring different options. While we understand that the hearing aids were ultimately not the right fit for your ears, we appreciate your kind words about the assistance you received. Providing patient, honest, and supportive guidance is always our goal, even when a product is not the best solution. Thank you again for sharing your feedback and for giving Audien the opportunity to assist you. Warm regards, Angel Audien Hearing Team
John M.
The return process was handled wonderfully, especially given the circumstances of my situation. I needed to send the devices back because the person they were originally purchased for has passed away, and the support I received made a difficult task much easier. Rick took the time to talk through whether there might be someone else who could use any hearing aids and did so in a very thoughtful, low-pressure way. When I chose to proceed with the return, he was respectful, kind, and completely understanding. Because of how well everything was handled, Audien will be at the top of my list when my own hearing declines and I am ready to try hearing aids. John Colorado
Response from Audien HearingDec 26, 2025
Hi John, Thank you very much for taking the time to share your experience with us. We are truly sorry for your loss, and we appreciate you trusting us during such a difficult time. We are glad to hear that Rick was able to support you with care, thoughtfulness, and respect while guiding you through the return process. Providing compassionate and understanding service is extremely important to us, and your words mean a great deal. We truly appreciate your kind feedback and are honored to be considered when the time comes for your own hearing needs. Warm regards, Angel Audien Hearing Team
willis S.
I want to thank Rick at Audien Hearing for his personal help. I had followed the tracking site and it showed not delivered. It had first showed delivered by USPS but they checked and said it had never left some- where up north never arriving in Wilson NC. With Rick's help another order is on its way and should be be by Jan 7. Thanks
Response from Audien HearingDec 26, 2025
Hi Willis, Thank you very much for taking the time to share your experience with us. We are glad to hear that Rick was able to assist you personally and help resolve the delivery issue. We understand how concerning shipping delays can be, and we appreciate your patience throughout the process. We are pleased to know that a replacement order is on the way and expected to arrive soon. If you need any further assistance in the meantime, please feel free to let us know. We are always here to help. Warm regards, Angel Audien Hearing Team
Larry S.
Rick was great at helping me return my Atom One hearing aids.
Response from Audien HearingDec 26, 2025
Hi Larry, Thank you very much for sharing your experience with us. We are glad to hear that Rick was able to assist you effectively with returning your Atom One hearing aids. Providing clear and supportive assistance is always our goal. We appreciate you giving Audien a try, and if you ever need support in the future, please feel free to reach out. Warm regards, Angel Audien Hearing Team
Jill F.
The return experience was very good. I am returning because I determined that my hearing loss is not significant enough to require hearing aids. I liked the devices but I just don’t need them. Rick, the representative, did a great job of helping me assess whether I should continue using them and was very gracious when I decided to return the devices. I will look to Audien again when my hearing further degrades.
Response from Audien HearingDec 26, 2025
Hi Jill, Thank you very much for sharing your experience with us. We are glad to hear that the return process went smoothly and that Rick was able to support you thoughtfully as you evaluated whether hearing aids were right for you at this time. We truly appreciate your kind words about his professionalism and gracious approach. We are grateful that you chose Audien and that you would consider us again in the future should your hearing needs change. Thank you for taking the time to share your valuable feedback. Warm regards, Angel Audien Hearing Team
