Audien HearingReviews of audienhearing.com

Response from Audien HearingJan 5, 2026

Hi Anne, Thank you so much for taking the time to share your experience. We are glad to hear that our representative was helpful, pleasant, and efficient, and that your return process went smoothly. That is exactly the level of service we aim to provide every customer. We truly appreciate your feedback and the opportunity to assist you. Please do not hesitate to reach out if you need anything in the future. Warm regards, Angel Audien Hearing Team

Response from Audien HearingJan 5, 2026

Hi Patricia, Thank you so much for sharing your feedback with us. We are glad to hear that Rick was able to clearly explain everything and assist you with ordering a replacement for your hearing aids. Providing clear, helpful support is exactly what we strive for. We truly appreciate your kind words and your trust in Audien. If you need any further assistance, please feel free to reach out. We are always here to help. Warm regards, Angel Audien Hearing Team

Response from Audien HearingJan 5, 2026

Hi Mrs. Nagle, Thank you so much for sharing your experience with us. We truly appreciate you taking the time to let us know what happened. We understand how stressful it must have been to misplace the charger so quickly, and we are glad that Rick was able to step in and help find a solution right away. It is great to hear that he was able to arrange coverage and a replacement at a much lower cost, bringing you some peace of mind during a frustrating moment. We will be sure to share your kind words with Rick. If you need any further assistance in the future, please do not hesitate to reach out. We are always here to help. Warm regards, Angel Audien Hearing Team

Response from Audien HearingJan 5, 2026

Hi Joel, Thank you for taking the time to share your experience with us. We appreciate you explaining what occurred during your initial return request and are glad to hear that Rick was able to assist you promptly and professionally. We are pleased that the return email was sent to you right away and that Rick was able to provide the support you needed. Your kind words about his professionalism mean a great deal to us and will be shared with our team. Thank you as well for giving our hearing aids a try. If you need any further assistance at any point, please feel free to reach out. We are always here to help. Warm regards, Angel Audien Hearing Team

Response from Audien HearingJan 5, 2026

Hi Susan, Thank you for taking the time to share your experience with us. We are glad to hear that Rick was able to assist you with the return request and help you explore an over-the-ear hearing aid option for your husband. We appreciate your openness to trying the new device during the 45-day trial period, and we hope it proves to be a better fit for his needs. Your kind words about Rick’s professionalism and knowledge mean a great deal to us. If you or your husband need any assistance along the way, please do not hesitate to reach out. We are always here to help. Warm regards, Angel Audien Hearing Team

Response from Audien HearingJan 2, 2026

Hi CLM, Thank you very much for sharing your experience with us. We are glad to hear that Carlos was able to assist you and help determine the best solution when one of the hearing aids stopped working. It is also wonderful to know that you are pleased with the comfort and sound quality of the Atom Pro 2, especially given your many years of experience using hearing aids. We truly appreciate your recommendation and your trust in our products. If you ever need further assistance, please feel free to reach out. Warm regards, Angel Audien Hearing Team

Response from Audien HearingJan 2, 2026

Hi Stormy, Thank you for sharing your experience. We understand how frustrating this has been, especially when you are trying to return an unopened product and feel that you are not receiving clear assistance. We are sorry that this process has caused you stress. We would like the opportunity to review your order and help resolve this for you. To do so, we will need to locate your purchase in our system. Please share your order number so we can review the details and assist you with the return process. Thank you for bringing this to our attention. We want to help address this as quickly as possible. Warm regards, Angel Audien Hearing Team

Response from Audien HearingJan 2, 2026

Hi Bob, Thank you for sharing your concern. We understand how frustrating this experience has felt, especially when you are trying to initiate a return and feel that the process has been unclear or difficult. We are sorry that this has caused you stress or confusion. We do want to help review your situation and work toward a resolution as quickly as possible. To do that, we need additional information to locate your order. We have already requested this, and if you can share your order number, it will enable our Care Specialist Team to assist you more efficiently. We appreciate you bringing this to our attention and giving us the opportunity to help address your concern. Warm regards, Angel Audien Hearing Team