Audien HearingReviews of audienhearing.com

Response from Audien HearingJan 9, 2026

Hi Larry, Thank you for sharing your experience with us. We are glad to hear that you were initially happy with your hearing aids, and we understand how frustrating it must be to have the base stop responding to volume, mode, or Bluetooth adjustments. We have reviewed your concern and want to assure you that we are here to help resolve this for you. One of our care specialists will be in touch with you shortly to provide assistance and guide you through the next steps. If we are unable to reach you by phone, please expect a follow-up via email or text message so we can coordinate a time that works best for you. We truly appreciate the opportunity to support you and address this issue. Our goal is to ensure your device functions as intended and that your experience with us remains a positive one. If you have any additional questions or require further assistance in the meantime, please don't hesitate to reach out. We are always here to help. Warm regards, Specialized Care Team Audien Hearing

Response from Audien HearingJan 7, 2026

Hi Robert, Thank you for taking the time to write in and share your experience. I really appreciate your honesty and the detail you provided. I can understand how frustrating it is when something works reasonably well at first but does not last as long as you would expect, especially when you were not using the hearing aids every day. Your feedback about both the value and the longevity of the Atom 2 is completely fair, and I am sorry you had to deal with the buzzing issue and one unit stopping altogether. I have shared your comments with our Care Specialist team so they can take a closer look. We would like the opportunity to help and make this right if possible. A member of our team will be reaching out to you directly to walk through next steps and discuss the best way forward. Thank you again for taking the time to share your experience. It truly helps us improve. Warm regards, Specialized Care Team Audien Hearing

Response from Audien HearingJan 7, 2026

Hi Dianne, Thank you so much for sharing your experience! We are really glad Allan was able to listen and help find a solution that works for you. It means a lot to hear that our support made a difference. We are excited for you to start using your new hearing aids and hope they bring you the comfort and performance you were hoping for. Your feedback is truly appreciated, and it helps us keep improving. Thanks again for choosing Audien! If you require any additional assistance, please don't hesitate to contact us. Warm regards, Specialized Care Team Audien Hearing

Response from Audien HearingJan 7, 2026

Hi Dan, Thank you so much for sharing such a detailed and thoughtful review! We are truly grateful you took the time to walk through your experience, from working with our support team to finding the right fit with the ION Pro 2. It’s wonderful to hear that the comfort, sound quality, and app controls have made such a positive difference for you, and that our tutorials helped make the transition smooth and easy. We truly appreciate your feedback and will make sure it reaches the right people. Thank you again for choosing us and for your trust. Should you have any questions or need assistance in the future, please don’t hesitate to reach out. We are always here to help! Warm regards, Specialized Care Team Audien Hearing

Response from Audien HearingJan 7, 2026

Hi Jay, Thank you for taking the time to share such thoughtful feedback! We are glad to hear that your order arrived on time and in great condition, and that the hearing aids are meeting your expectations. It’s wonderful to know you’re enjoying the Bluetooth functionality and finding them useful in your day-to-day life. We truly appreciate your honest review and are grateful for the opportunity to support your hearing needs. Should you have any questions or need assistance, please don’t hesitate to reach out. We are always here to help! Warm regards, Specialized Care Team Audien Hearing

Response from Audien HearingJan 7, 2026

Hi DeWitt, Thank you so much for sharing your experience! We are thrilled to hear that you had great results right out of the box and that your hearing improved instantly with virtually no feedback. Your feedback truly means a lot to us. Should you have any questions or need assistance at any time, please don’t hesitate to reach out—we are always happy to help. Thank you for choosing us! Warm regards, Specialized Care Team Audien Hearing

Response from Audien HearingJan 6, 2026

Hi David, Thank you for sharing your experience. We are glad to hear that Malik was personable and knowledgeable, and that he was able to help you get the most out of your hearing aids while offering guidance that truly focused on your needs. If you require any additional assistance, please don't hesitate to contact us. Warm regards, Angel Audien Hearing Team

Response from Audien HearingJan 6, 2026

Hi Donna, Thank you for sharing your feedback. We are pleased to hear that Haris was able to assist you and that you now feel confident using your hearing aids to maximize their benefits. If you require any additional assistance, please don't hesitate to contact us. Warm regards, Angel