ATTSavings.com Reviews | Read Customer Reviews of attsavings.com

ATTSavings.com Reviews | Read Customer Reviews of attsavings.com

ATTSavings.com reviews

408 approved reviews, newest moderated first

PAM B.
Apr 15, 2015
NOT A HAPPY CUSTMER
WAS SUPPOSE TO HAVE A PHONE HOOKED UP ON APRIL6th and here it is the 14th and still no phone.
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VERY U.
Apr 14, 2015
Sold me an unavailable service and went through 9 people to fix it :(
Sales person signed me up for 6 mbps. Equipment never came. 5 different people told me 5 different stories. A week and a half later, I was told that the only available option for my area was 1.5 mbps and that I would still have to pay the same price. Was promised 2 giftcards to compensate... never received them. Family has had AT&T for years and switched last year because of the terrible customer service and the hidden fees tacked on every month. Tried to give it another chance... Failed again. Always sell you a dream and then receive a nightmare. By the way, my internet is slow and buffers every 5 minutes EVEN THOUGH my entire neighborhood is wired with fiber optics which gets up to 1,000 mbps. Shaking my head* 1.5 mbps with 1,000 mbps capability...
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LINDSAY W.
Apr 14, 2015
Great service and great employees!
I love the AT&T U-Verse service. Not only is it great and fast internet but the streaming services, on demand options, and the free 1 year of Amazon Prime are great and have led me to be an AT&T customer for life. Thanks!!
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CYDNEY N.
Apr 14, 2015
Horrendous incompetence
As I write this review I still have no service. What should have been an easy installation of a home phone and Internet service has turned into a five day debacle. This company has the worst customer service I have ever experienced. After speaking to many representatives in multiple departments I learned to just ask for the supervisor from the beginning. I was disconnected (purposely) multiple times because the cs people clearly didn't want to handle my problem. After threatening to cancel they sent me to "retention." I assume this is where they tell me they are sorry for my inconvenience and offer some type of compensation. Not. Still no help. Just another reschedule. They are due today at 1 pm. I got Comcast instead. So sorry for their inconvenience.
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Gaynell L.
Apr 14, 2015
Installation of service
The person who installed my AT&T Brian was very respectful and courteous and informative.
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ARIANA T.
Apr 14, 2015
AT&T service
Quick to sell product installed never worked poor customer service ....
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KEVIN C.
Apr 13, 2015
He wore his booties
My cable guy the bomb!
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PETER S.
Apr 12, 2015
good
tech was good
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