ATTSavings.comReviews of attsavings.com

AT&T sent me the routor but could not service my area. On top of that i told them I was shopping around and did not want to commit just yet and the sent the order any way. The sales people were really pushy.

Spent 1.5 hours on the phone last Friday. Two times after being on hold for over five minutes was disconnected-told different things by different people. Supposedly service was activated on March 10, didn't happen. Called Investor Relations in Dallas to express my dissatisfaction-after going through my diatribe for about five minutes, I realized that the call had been dropped. Last guy I spoke with in the Philippines was a good kid. Really all of the people I talked to were nice.In reality, big transnational corporations couldn't care less about little peasants calling about installation of a landline. I'm sorry that America is only about profit and that the days of customer service are a gone pecan.

My whole experience with AT&T has been horrible. Unfortunately AT&T was the only choice in local home telephone service for my 89 year old grandmother. She was moving to a facility that she needed to switch from her cable/telephone provider to only telephone and AT&T is the service she has to use. First complaint is that you have to wade through numerous automated options (which none of them fit my needs) only to be finally connected to someone who does not speak English very clearly. After being transferred and on the phone for 40 minutes – was finally routed to someone who handled my request promised me what I wanted and scheduled the telephone transfer. The phone was shut off 1 day prior to the day it was supposed to be – leaving my 89 year old grandmother at home without any telephone service at all. Trying to call and get this fixed – I was also routed around and around – never able to talk with a customer service supervisor. The phone was installed on the day it was supposed to be installed, only to find out that she had NO long distance service which was promised and details went over. The phone also was cut off 24 hours after it was installed. Thus my 89 year old grandmother was once again without telephone service for 36 hours. There is NO Customer Service number that you can call and speak to a supervisor. Finally after numerous people from all over the states I finally had someone who was willing to help me and expedite her service and get someone out to fix the phone and make sure that Long Distance was turned on. During my numerous phone calls to AT&T I encountered 3 people who barely spoke English – I couldn’t understand – I was hung up on twice – and had two people were extremely rude and offensive. Everyone however made sure to say “thank you for choosing AT&T and don’t text and drive”. I certainly would not recommend AT&T service to anyone. I wish that we had another option in the area, but we do not.

I honestly believe that AT&T is the most prestigious company I have personally dealt with. All of its employee are very helpful and knowledgeable with every aspect of their job! I would HIGHLY recommend AT&T to any person I meet in life!

I was very impressed with your installation. I really like my new internet, very quick and relativly inexpensive.

The tech that came out was very thorough. He worked for about 3 hours rerouting the cable lines so they were coming directly to my house (they were going up the road then looping back to my house). He also replaced the older cable lines with newer ones. So far Im having no issues! He did an awesome job and not to mention drove an hour to get to my house because i couldn't be home during the week for anyone closer by!

The person sent was told that everything was OK. Power outage caused problems. He changed power supply to wireless. When asked why he said "newer is better". I told him it was changed last week and he said it was better amperage . ????????? He then undid the cover to the phoneline and then put it back….come on. Did he think this was my first rodeo????? Then he was insistive that he was the person to call in the future….I DON'T THINK SO.

Finally back to A T & T! Sswweeeettttt!!!!!