ATTSavings.com Reviews | Read Customer Reviews of attsavings.com

ATTSavings.com Reviews | Read Customer Reviews of attsavings.com

ATTSavings.com reviews

408 approved reviews, newest moderated first

CHERYL V.
Apr 19, 2015
CUSTOMER SERVICE
I HAD MY PHONE SERVICE INSTALLED ON WEDS. THEY ASSURED ME THEY WOULD NOT CHANGE MY P-HONE NUMBER THAT I HAVE HAD FOR 24 YRS. WELL, THEY DID. I COULD NOT MAKE CALLS OUT, SO I CALLED CUTOMER SERVICE ON WEDS EVE. WES PUT THRU TO 18 DIVERENT DEPARTMENT'S AND NO ONE KNOW WHO I WAS. NO ONE COULD HELP ME, AND THEY ALL SPOKE WITH HEAVY ACCENTS, SO I ASKED TO PUT PUT THRU TO THE UNITED STATES OPERATORS. WELL, NO ONE COULD FIND ME. SO THEY TOLD ME I WAS MISTAKEN AND PROBABLY HAD THE WRONG CO !!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I GAVE UP THAT NITE. NEXT MORNING I WOKE UP AND STARTED CALLING AGAIN. ANOTHER 3 HRS, MANY DEFFERENT DEPTS, AND I FINALLY FOUND A GAL THAT DID AND IS HELPING ME. THEIR CUTOMER SERVICE IS THE WORST IN THE WORLD
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VICTOR M.
Apr 19, 2015
unsatisfied
When trying to get answers on my billing I was sent from o e age to another, to another,It was was very frustrading. IAM
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JIM H.
Apr 17, 2015
great service
The installer was very prompt and did a great job on installation also had a great personality
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PRUDENCE LETITIA G.
Apr 17, 2015
Great Tech!
Would Highly recommend my Technician to another customer! Very knowledgeble and did a follow up call later that evening.
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NANNETTE H.
Apr 16, 2015
Rep left out important details about service
The person who signed me up with service failed to mention the price change after six months of service. Out right lied to me when I asked if there was a data cap. Charged me &12.95 for security service company that says they have not heard of me when the charge for them showed up on my bank statement. Said the $49.95 charge for installation could be spread out over a period of time. Said the same about the $100 fee for whatever you charge new customers. There you go. My review will most likely go unnoticed or ignored but thanks for asking anyway. Sincerely, Nannette Hart 325-998-4207
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KEVIN E K.
Apr 16, 2015
Uverse Internet and phone
I am happy with the uverse internet and the technician that installed it did a good job and answered all my questions
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GIANNA G.
Apr 16, 2015
Spotty Internet; Great Customer Service
Set-up and installation was a breeze. I purchased the internet bundle plus the U450 with all HD channels. However, in my one bedroom apartment, the internet strength gets increasingly WORSE as I move towards the bedroom. This is extremely inconvenient and unfortunate especially since I have the highest internet. This should NOT be occurring.
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LASHANDA E.
Apr 16, 2015
excellent
It is wonderful.affordable and is worth family time spent for movie night
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