ATTSavings.comReviews of attsavings.com

Installer was on time and fast

I have enjoyed the experience of att so far, but I am having trouble with online gaming through the router and saying there is a NAT error and I've never had this happen through other providers. The call center was not helpful at all. They wanted me to ok a waiver to allow them to open portals to make it possibly work, that would leave all my electronics open for attackers that I was not ok with. Att should be responsible for there devices that are not up to par from installation. The technician that did the installation was amazing. His name was Gracia from Nashville Tennessee that came up to clarksville Tennessee. He went above and beyond duties to make everything work. I would recommend him to anyone. He was awesome and deserves an accommodation.

Very impressed with installation personnel and service.

I was told by the salesman on the phone that I could provide my own Gateway and save $9.00 per month. I went out and bought one. The installer told me I could not use it. WHY?

I called At&t for the Uverse package, including phone and internet, got all signed up and was told the next day that the Uverse wasn't available in my area and I was getting Dish??? When I complained, whoever I was talking to told me they would send me $50.00 certificate. I still haven't received that. Then I got the modem for the internet and found out that I had to install it myself. Are you people insane? I am 66 years old. I don't do installation!!!!! So far I am not a bit happy with AT&T!!

Good service

After contacting ATT sales for new customers, I discussed Uverse packages/services for our new home. Shortly into our conversation the rep asked for my cell # in the event the call was dropped, which it was (more on that later) i decided on the package that fit my needs/budget and agreed on price after confirmation that HD service was included and that a few of my favorite channels were included as well. I was assured an email would be dispatched to confirm my order and agrred pricing. About that time my call (ATT service provider) was dropped on their end....i waited...and waited...and waited. No call back to confirm order, no email confirmation either. Upon installation date my technician (good guy) starts my install and says he notices the work order dosent include HD, and is that correct? The channels that were represented by their agent as being in package are not. He outright lied and misrepresented the service. Talk about frustration and a huge waste of time. Long story short, ATT Uverse was a joke, save yourself the frustration and go with another provider.

Why do you ask me to give a review of my new service when it has not started yet? How about giving it a month or two!