ATTSavings.com is listed under Computers & Phones.
ATTSavings.com (attsavings.com) has 408 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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JOSH D.
Adam, the installation guy, was above and beyond. He demands the highest praise and his professionalism, expertise, and willingness to walk me through each service was exemplary. All technicians in any field should be like Adam and I please request that he receives some of this praise and positive feedback from his superiors.
CAROLINA R.
My service isn't turned on as promised it got changed to another day and I wasn't informed I'm very unsatisfied
JIAHUI Z.
Oscar installed my att internet service, I like his fast and professional service.
ROBERT C.
This whole process was made so simple and quick. Our technician clearly took pride in his work and in making the installation in the home look great and function well with the room.
LATOYA
Hi to whom it may concern I'm LaToya I paid for att service over two weeks ago and I still don't have my service I'm so disappointed at this point I'm staying calm. Why is it that people pay there money for something and it takes technician forever to install the service.But if we late with the payments there quick to disconnect🙏🙏🙌💃🚹🙋
VANESSA K.
Im VERY disappointed at the way AT&T has handled my situation. Originally called on May 19,2015 for new business services. Scheduled for Tues, May 26, time frame 8am- 8pm for installation. I Wait ALL day- NO SHOW! First time I can ever say I've ever been stood up by AT&T, I planned appointments around this installation. After nobody had enough courtesy to call me and let me know they were having a "work overload" I called the following morning. MAY 27,at that time I was told the rep/installer would be out to my business that day sometime. Well that day (May 27) I had oral surgery already scheduled so I wasn't in the office all day. Office was closed. The guy on the phone told me the rep/installer didn't need access into the building (which I was confused by- because its a brand new business getting telephone and DSL. So I said OK. Come to find out the rep/installer needed access to inside the building - so the landlord let him in. I go to the office the following day May 28- I have no dial tone on the new line installed the day before and no wifi??? I call At&T at 12:45pm May 28th- was transferred to 3 different people nobody could find my account. At 1:21pm and 3 people later, they tell me I needed to hang up and call this other number for customer service because they couldn't transfer me. At 1:23pm I speak to customer service, she can't help me because they gave me the number for the residential accounts, she transfers me to business accounts. Finally at 1:36pm I speak to John in business dept. we finally get off the phone at 2:06pm and long story short-he tells me I need to get a telephone ticket because there is a problem with the phone line and in the meantime he has to resubmit a new order for the DSL and NOW they can't flip their switch for our service to be turned on -UNTIL June 3rd and I was instructed to check throughout the day to see if DSL had been connected. SO it went from me calling in for new service on May 19,2015 @ 12:19pm, paid $100 deposit and getting installed on May 26th from 8am-8pm-to NO SHOW- no phone call- to now paying another $100 deposit because it was a new order ( supposedly they will refund my first $100) to now getting it flipped on- on June 3,2015 (sometime during the day). Not to mention IM STILL WAITING FOR A PHONE CALL BACK re: my ticket repair which I have a ticket number for as of May 28 at 1:55pm. I finally got off the phone with AT&T at 2:06pm. Absolutely ridiculous for me to be on the phone from 12:45p-2:06pm re: something I already have an order for and paid for but all of the sudden nobody could find my info!!!!! AND Now still no phone call back re my phone line that has issues!?!?!? Not a happy first time business customer!!
Not a happy C.
It's not the at&t service tech fault that I don't have service yet yes you heard me right I don't have service even if it was the tech fault I don't have internet service. How do I feel, so disappointed and now I have to wait even longer. Imagine this, I was so excited that i was getting internet service from the day I ordered it but I'm only getting at&t cause I can't get Comcast out of all the other buildings the building I live in is the only building on the block that doesn't get Comcast. So I'm not happy that I took the day off for nothing I lost money that I could of made and to top it off I'm a day behind in work and will have to work on Sat. to make it up. It is what it is and that's at&t for you. But AT&T has some of the nicest techs
JUAN R.
The installation went quick and easy. Everything was done in a couple of hours. Friendly installer Raul. Knew what he was doing, felt assured that was with a knowledgeable person.
