ATTSavings.comReviews of attsavings.com

The tech who installed my direct TV was great.

No one came out to connect the pkg

I haven't even had service for 48 hrs and I already regret signing a contract with AT&T. Sales representative flat out lied to me on several questions about the services I would be receiving. I was quoted a promotional price that did not go through and now my monthly payments are approximately $80 more than what I was promised. I called customer service to try and resolve this but I have had little an unsatisfactory progress. In total I agreed to give them three more days to resolve this matter or I will pay there ridiculous cancellation fee for a contract that was not honored by there company just so I can end this nightmare. I was a Time Warner cable customer for, off and on, 15 yrs and I never expierienced anything this dissatisfying. I would not recommend nor will I return to AT&T.

I had to reschedule my installation because my information was apparently "lost." Rates changed from week to week. Installation is still uncertain because apparently schedules don't mean anything to ATT.

Im upset to much to explain in words, everything from the mailing address to the phone customer service i had a bad experience.

Fast support, easy system to turn on/install

After waiting on hold for 20 min. Just to speak to someone, I was told that getting a land line activated would take about three days. I received an email confirmation later that day saying it would be 1.5 weeks! For a land line! A pre existing line that just needs activation. I called them back, waited again, and was told too bad, nothing they could do. I said I am a physician, I need to answer calls. I just moved in to this house, is there anything sooner. I was promptly told no. And there was nothing more they could do for me. I guess the demand for land lines is too much nowadays that the soonest they can do anything is 1.5 weeks. Too bad AT&T has the monopoly in this area or I would certainly use someone else.

I got disconnected twice, rerouted countless times and come to find out, it's because none of the reps, except for the last two, put the apartment number on my elderly dad's order! Ridiculous, that I should have to spend that much time, trying to get my dad's phone hooked up. He was just out of the hospital from a double amputation and no way to contact him! Finally I got two women, willing to do their jobs and he got home phone service. Thanks to the last two women I dealt with! Frustrating!