ATTSavings.comReviews of attsavings.com

Didn't turn up when they said they would two scheduled times in a row

Everyone i delt with was friendly and knowledgeable. The tech was timely and professional.

Wait until after I've moved and have new service set up to ask me for a review!!

They still have not done my installation. I was told that my address was not in the data system. I spoke to the previous owner of my home & she told me she had Direct TV (the dishes are still on the house) plus my neighbor at 1502 (my address is 1506) has AT&T Internet so please explain why all the hassles! I have spent endless hours on hold & still no results. I stI'll would like service but this is ridiculous. Any help is greatly appreciated.

Tech did not set up service, told is to to do it and register the service and it should work. We did registration of device and it doesn't work

The representative who sold us our service told me installation would take no more than an hour and a half. Installation took over eight hours and I had to take an entire day off of work to sit with our installer. In addition to this, we are active duty Air Force and I had to find the number to call and request military discount be applied to our bill. The individual and I spent over 15 minutes and resolved absolutely nothing. She was unable to provide me with a phone number or address of where to submit our active duty information. Additionally, she insisted that the military has a department (which it does not) that knows exactly what "letter" needs to be submitted and exactly where to send it. Our US military does not invest their men and women to type letters to be sent to ATT for discounts. The representative I spoke to should have simply been able to provide me with adequate information to make this smooth and without the issues I dealt with. The conversation was similar to a dog chasing its tail and getting absolutely nowhere.

Excellent follow up every step of the way!

After being thoroughly disgusted trying to get questions resolved by calling AT&T's customer service (being placed on hold for more than 45 minutes and rude customer service personnel), the technician that came to install my land line was knowledgable and helpful.