Mackenzie L.
Horrible doesn’t do anything useful…
Horrible doesn’t do anything useful and on top of that they make it incredibly difficult to cancel without contacting them. When trying to it said I had the wrong email but clearly they have been sending me emails to that email so? Piece of junk got charged for a full fing year and they don’t have the decency to even refund me.
Response from async.comApr 6, 2026
Hi Mackenzie, We’re sorry to hear this was your experience. We understand how frustrating it is to have trouble canceling, especially when a trial turns into an annual subscription. Trial subscriptions renew automatically unless they’re canceled before the billing date, and we send a reminder in advance so users are aware of the upcoming charge. Our support team is also always available to help before a trial ends. If you had reached out while you were having trouble canceling, we could have helped you through it or canceled it for you from our side. At the moment, we don’t see any communication from you before the trial expired letting us know there was an issue with cancellation. We know that doesn’t make this experience any less frustrating, and we’re sorry for that. If there’s still anything unresolved, please contact our support team directly so we can take another look at the account details with you. -The Async Team



