async.comReviews of async.com

The idea behind this software and program is great, but unfortunately it does not live up to the hype. When it works and that is not often it is great, but now I have lost 3 great podcasts due to this software crashing and not uploading the files or the files being somehow corrupted and then the way they ask you to redeem the files means having the other party having their app on constantly sometimes for days and still it may not redeem the lost files, One of my guests Iphone got so hot trying to upload the files that she had to eventually turn it off and this was after several hours of uploading the content. I am gutted and I lost hours of work, great opportunities and time I will never get back. What erks me the most is the dishonesty in the marketing of this products and products like it. They never truly tell you the downside clearly like only iphones work with this remotely and that with a PC you must have Google chrome or it wont work, you find these things out when things start to go wrong. What if your podcast member does not have an Iphone? If they explained this progam honestly and charged correctly i would say ok, it is not expensive and it can go wrong 50% of the time, but they charge like the others and they are half as good. Needless to say I will not be renewing my subscription to Async.

I started out using Podcastle and have been for the last 2 years. I stuck with it because it is the easiest I've found for editing. Then came the switch to Async...which I feel consumers should have been notified of the change. Fast forward, when I edit my videos, there's always some sort of background noise that sounds like people talking in the back. Sometimes its groggy, or sounds like a man, or a woman. I tried all the AI voice tools and even magic dust and it gets worse but surely doesn't go away. I never had this issue before the change. I would have an issue with removing ordinary background noise, but there were never additional voices heard. This is truly interrupting the quality of my recordings and I'm going to have to switch over to something else.

When the platform works it's solid. If you produce a podcast with guests in different geographies, if you want solid quality audio and video direct from their machines rather than cloud recordings, if you don't have a machine that can handle audio and video editing, then this can work for you. However, if you think paying for a business level membership (£300+ annual) should warrant a good level of customer support then you should steer clear. The 'ask for help' live-chat is AI first (a lot of companies are now) but it can only repeat the same basic lines in the standard guide which you will have already read. Then, you may be offered the chance to 'talk to a human' - in this case you will have to wait up to 12 hours (my shortest wait has been 4 hours for initial contact) to talk to someone I am confident is either also an AI or is working Customer Support for so many other companies that they can't possibly have a handle on their own platform. Everything on the platform is so AI based that you can't get a simple solution to an issue. You also can never speak with any tech support even though you are assured there are 'engineers working on your case' and 'your ticket is a priority for us'. Often your support 'agent' will repeat what they have said or ignore what you have listed as the issue. That, coupled with the hours long waits, is incredibly problematic when there is the chance that hours of your own work (which may be to a deadline) is lost. To their credit, they did save a recording after their own platform malfunctioned. In this case, they gave me access to a cloud recording that they had. What I don't understand here is why I don't have access to those cloud recordings anyway? I had to wait over 12 hours to be given access to a cloud recording which they already had. In any case, when the platform works, it does exactly what is advertises. It is only when things go wrong (which is upsettingly frequent) that issues arise.

It starts off good, you think you are getting quality but had multiple issues. The support is rubbish, they don't chat with you. Save yourself time, energy, and money, use another platform.

Podcastle is an easy to use program BUT it glitches constantly. It is very frustrating when trying to review your work and it makes you very unsure as to whether your work is unreliable or it is just the audio glitching after edits. I love this program, it is very user friendly, however if the glitching issues continue we may have to jump to another program. Also several loading issues- could be a human error though.

As a user of Podcastle.ai, I've had the opportunity to explore its capabilities and features in depth. This platform stands out for its user-friendly interface and impressive AI-powered tools, which simplify the podcast creation process significantly. The AI voices and text editing tools are particularly noteworthy, adding a professional flair to podcasts that can be especially beneficial for beginners or those seeking efficient production methods. The inclusion of royalty-free music and high-quality sound editing tools further enhances the appeal of Podcastle.ai. The ability to record online sessions with multiple participants is a valuable feature for collaborative podcasting endeavors. However, Podcastle.ai currently lacks several features that are available on other platforms, which impacts its overall utility for more advanced podcasting needs. The absence of in-depth analytics and metrics is a significant gap. Detailed insights into listener demographics and behavior are crucial for understanding and growing one's audience, and this missing element is a notable drawback for serious podcasters. The platform also lacks audiogram creation capability, which is vital for promoting podcasts on social media. Additionally, the absence of video podcasting support, live streaming capabilities, more integrated monetization features, advanced collaboration tools for team podcasting, deeper integrations with social media for promotion, customizable RSS feeds, and dedicated hosting services with unlimited storage and bandwidth are areas where Podcastle.ai could improve. Given these considerations, deciding between a three-star and a four-star rating is challenging. For those prioritizing ease of use and AI enhancements in podcast creation, Podcastle.ai might deserve four stars. However, for podcasters who need more comprehensive features like advanced analytics, promotional tools, and extensive collaboration and hosting services, a three-star rating could be more appropriate. I hope to see Podcastle.ai evolve in the future, incorporating these missing features to offer a more rounded and versatile podcasting solution.