frank M.
Blatant thieving on professional scale
Your scam merchants simple. You take what you xall subscriptions way to easily even when you have faults with the app. You do nit explain subscriptions start 7 days in or that payment is immediate. Your refusal to give refunds is criminal which verifies your corrupt system. You are thieving scum. You dont care as long as you take money added to faulty app which you know has issues. I truly hope pay back is justified as it will happen sooner the better
Response from async.comSep 24, 2025
Hi Frank, Thank you for reaching out and sharing your concerns. We’ve reviewed your account, and we can confirm that your charge was not immediate - it was applied after the 7-day free trial ended. As part of that process, you also received a reminder email more than 48 hours before the charge went through. We are truly sorry this was your experience, as it’s never our intention for users to feel misled or unsupported. While we’re unable to make exceptions outside of our refund policy, your feedback is important, and we’ve shared your comments with our team. -The Podcastle Team