Assurance WirelessReviews of assurancewireless.com

I bought a defective Moto g Play Shopq1.assurance.com Assurancewirless escalation team member reached out to me but promised to call me back the next day for an order # but she NEVER did.

They said l would get a free phone They disconnected my phone without my authoration . My phone stopped working. They never checked to see if it was computability would work. They never said it was being airmailed. Showed up 8 days. Had to pay for team mobile fixed problem. I give up the guy who works at the tent should be fired......

have had assurance for years. the free smartphone they give you is loaded and bloated with spywear. i suffered through that for a year or two until i was given an old phone of my sons. We got it switched over. Then a month ago i started receiving texts that my phone will no longer be supported and to upgrade. They needed to give more notice. My phone was 3G only. they were shutting down the 3G and are making users get 4GLTE and above. Phones like that are expensive. being disabled and living on SSDI, i cant come up with an extra $150 in a months time. I did find a phone on Ebay for half the cost they sell them in their online store. But i still had to borrow some of the money to pay for it. because i NEED my phone to contact my doctors and family and its connected to my emergency call button. Other than that, i dont have issues with the service . and the networks gone down only twice since ive had service. i dont ever call when i have an issue. i just email/chat them with my online account. less hassle since i can understand them better that way.

Pretty much a scam site. You purchase something from them and you have a 50/50 of getting what you ordered. It's pretty much impossible to return a product. (And there is zero chance that you can actually talk with a human being there.) Basically, make sure you use a payment method that will allow you to do a charge-back. You'll likely need it.

Worst phone in my life. Phone would not come off safe mode. Everyone very rude. Noone helped me had this crap for a year. Finally switch to talk wireless, they gaVe me a great phone. Everyone seems nice. Wish I switched a tear ago

After 2 days waiting for activation, 3 days later assurance cut my phone totally off NO TEXT NO TALK no data. System says I need to pay for service because I was not qualified anymore. And of course I am. Definitely a JOKE stay away. go with SafeLink

I wouldn't give it one star but had to just to write this review 😭. HORRIBLE!!!!!!!!

i am so disabled cannot function 80 and cannot get a phone the worst service ever give a phone take it away YeS MAGA IS HELPING US HE WANTS The DISABLED UTHANIZED