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Aqara Reviews | Read Customer Reviews of aqara.com

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Electronics & Technology
Appliances & Electronics
Aqara

AqaraReviews of aqara.com

3.8159 reviews
Appliances & Electronics

Aqara3.8

Reviews159 About Contact

Overall score

3.8 out of 5

Average

Average of 159 reviews

Distribution

5★69%
4★2%
3★1%
2★3%
1★26%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

aqara.com

About Aqara

Aqara is listed under Appliances & Electronics.

Aqara (aqara.com) has 159 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.

Also known as: aqara.com
Website: aqara.com
Category: Appliances & Electronics
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 4% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Aqara reviews

159 approved reviews, newest moderated first

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Mikhail L.
Sep 17, 2026
Perfect support
Perfect support. I really appreciate for fast solving my issue.
Report
G. R.
Sep 17, 2026
The excelente service and the speed of…
The excelente service and the speed of the response
Report
Joseph M.
Sep 16, 2026
Had a great experience with Aqare…
Had a great experience with Aqare customer service folks. I had a problem (self inflicted) with my U400 lock and your customer service representative (Artem) was especially helpful in resolving my problem promptly and with a professional level of attention. Truly a good company to do business with and I will highly recommend them to my friends.
Report
Eric S.
Sep 16, 2026
Great communication
Great communication, fast response and my issue was resolved. The replacement has been installed and is working as it should. Thank you for the great customer support!
Report
Sk
Sep 16, 2026
Super fast and friendly service
Super fast and friendly service. The response is specific to your situation and the tone is friendly and helpful.
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customer
Sep 15, 2026
Great support team.
Great support team.
Report
Alec C.
Sep 15, 2026
Good experience with the warranty
Daisy was helpful when replacing my broken doorbell. Kudos to their CS team!
Report
Pearse
Sep 15, 2026
Prompt replies to my issue
Prompt replies to my issues with a full understanding of then problem - few steps to try and diagnose and when it didn’t a replacement was organised - big thanks to Hedy for all their help
Report

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