AqaraReviews of aqara.com

Artem was very helpful and resolved the issue expeditiously.

Love their products and great customer services I had a issue and it was resolved quickly.

The U400 Smart Lock is truly a dream come true! Installation was smooth, and everything is working exactly as expected. My family and I are extremely happy with it! The outstanding build quality, innovative features, and incredible convenience have exceeded our expectations. I highly recommend the U400 to anyone looking for a premium, reliable, and advanced smart lock. It's an amazing product that takes smart home technology to the next level. Without a doubt, one of the best upgrades I've made to my home! A big thank you to the entire team for your excellent support, attention, and commitment to customer satisfaction. Keep up the amazing work!

Service client au top et produits au top

This is odd the back of a customer service request to get a pairing code to re-pair a device. I provided details of the device and said I had lost my copy. Response was quick and simple. This was not really a technical issue so I can't rate it more than fair but it was within 24hrs.

Extremely satisfied! Good customer service!

Trés satisfait du support aqara, ils m'ont fourni toutes les expications très détaillées pour régler mon problème. Equipe très professionnelle. Merci.

Response was fast, and resolution as well.