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Aqara Reviews | Read Customer Reviews of aqara.com

Home
Electronics & Technology
Appliances & Electronics
Aqara

AqaraReviews of aqara.com

3.8159 reviews
Appliances & Electronics

Aqara3.8

Reviews159 About Contact

Overall score

3.8 out of 5

Average

Average of 159 reviews

Distribution

5★69%
4★2%
3★1%
2★3%
1★26%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

aqara.com

About Aqara

Aqara is listed under Appliances & Electronics.

Aqara (aqara.com) has 159 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.

Also known as: aqara.com
Website: aqara.com
Category: Appliances & Electronics
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 4% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Aqara reviews

159 approved reviews, newest moderated first

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Pascal G.
Sep 22, 2026
Great Support
Great Support. They answerd my mail on sunday and send me a new device the next day. Perfect and fast support
Report
Didier D.
Sep 22, 2026
Support to complex issue
I've opened a ticket regarding a complex issue and I've been impressed by the ability of the customer service to solve it.
Report
Sander
Sep 22, 2026
Very quick response and good
Very quick response and good
Report
Michael H.
Sep 21, 2026
Helped troubleshoot
Helped troubleshoot, and then escalated to a replacement device without any headache
Report
Krista
Sep 21, 2026
Excellent customer service
Excellent customer service. ELLa responded promptly and completely resolved my issue.
Report
Avram A.
Sep 21, 2026
Top-notch products
Top-notch products. Top-notch customer service.
Report
Marco M.
Sep 21, 2026
Addressed concern and friendly support.
Addressed concern and friendly support.
Report
AY
Sep 20, 2026
Fantastic customer support
Fantastic customer support. Friendly, fast and knowledgeable. Solved my issue
Report

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