AqaraReviews of aqara.com

Artem was very helpful and resolved the issue expeditiously.

Love their products and great customer services I had a issue and it was resolved quickly.

The U400 Smart Lock is truly a dream come true! Installation was smooth, and everything is working exactly as expected. My family and I are extremely happy with it! The outstanding build quality, innovative features, and incredible convenience have exceeded our expectations. I highly recommend the U400 to anyone looking for a premium, reliable, and advanced smart lock. It's an amazing product that takes smart home technology to the next level. Without a doubt, one of the best upgrades I've made to my home! A big thank you to the entire team for your excellent support, attention, and commitment to customer satisfaction. Keep up the amazing work!

Service client au top et produits au top

Extremely satisfied! Good customer service!

Trés satisfait du support aqara, ils m'ont fourni toutes les expications très détaillées pour régler mon problème. Equipe très professionnelle. Merci.

Response was fast, and resolution as well.

Daisy provided outstanding support. She responded quickly and thoroughly in an effort to address the problem I had with 410 doorbell. When she was convinced that it was a hardware problem that could not be fixed by additional troubleshooting, she arranged for a replacement to be sent the next day. She answered by questions about how to handle resinstallation with the app and I am now back with a fully functioning doorbell thanks to Daisy. WHile I am disappointed that the first doorbell failed after only a few months, Daisy's support was perfect which increases my confidence in Aqara.