AnthemReviews of anthem.com

My baby's All appointments by a optimologist was denied after a few months we didn't notice and we did all their requests like referral from the doctor and then we appealed again for all appointments it still denied

To be honest, I was a little nervous when I read all of the negative reviews listed here but so far, so good!! Had a few problems to start with but once I got a new care coordinator, Jolie, everything has been pretty darn good!!!! Jolie is absolutely incredible!!!! She has bent over backwards to help me in more ways than I can count. She helped me with my added benefits and as a result I received over 16 different items at no charge. Items like an air fryer, air purifier, sensory products, safety products, carpet cleaning, etc. Blew me away!!!!! Without her, I would not have known any of these extra benefit items were available to me all at no charge!!!!!!!!!! Thank you Julie and Anthem Medicaid!!!!!! You guys are the best!!!! God bless you all!!!!

My 77 year old mother who is in Medicaid has Anthem now & they are horrible! Her care manager Karina is either always out of the office-in a meeting or unavailable to help w/ things my mother needs. I’ve called many times to get help & nobody ever returns my calls. The few times I had her care manager on the phone she told me to research Aide agencies for which 1’s take Anthem-aren’t they supposed to know? If you have an option as an elderly person pick a different insurance this company does not care about people-just profit.

My wife desperately needed skilled nursing care. She cannot toilet on her own and can barely walk. Yet Carelon denied her services, claiming that these very real limitations “do not meet medical necessity.” I was stunned. How can a company responsible for patient safety decide that a person who cannot walk or toilet independently does not need skilled care? Their reviewer ignored the recommendations of her medical team and dismissed the realities of her condition. Carelon’s decision wasn’t just wrong — it was dangerous. No family should have to fight this hard for basic, essential care.

there should be negative stars for companies like anthem. My work switched from Cigna to anthem 4 years ago I used to think Cigna sucked god I wish I had Cigna back. Anthem interferes with treatment plans with their pre-approval just remember this process was an invention of insurance companies for the sole purpose of declining payment and holding onto money as long as possible. I just had them decline coverage for Chlorhex GLU 0.12% SOL turns out with no coverage I paid 7.48 so anthem doesn't care how little they decline every cent they can

The Member Services representative gave me exemplary assistance: She was knowledgeable. I was given immediate reliable information, for a very sensitive situation. The Anthem Blue Cross Blue Shield representative sent forms promptly; and was easy to communicate with. Her name is Tayler Hill Many times I have been disappointed with the representatives, as they do not seem to know their jobs, and they put me on hold, never resolving the matter. Taylar Hill is an outstanding representative, and sets the bar for all representatives, she deserves recognition. Thank you Taylar Hill for making our day pleasant

The doctor prescribed medication for an issue where i have had surgery and medication for over a year and a half. Anthem notified the CareMark one week later that i needed prior authorization. How do you get prior authorization for an existing issue? Why did it take a week for me to be notified?

They think they know better than my doctor and have denied me pain treatment that I desperately need. My doctor is furious! Stay away from Anthem BCBS!