America's Best Contacts & EyeglassesReviews of americasbest.com

DON'T GO TO AMERICA'S BEST After receiving my glasses, (2) pair, I had to go back at least 3 times to have them adjusted. Each time, I explained that the bifocal seemed to be a bit low on the lens. Finally, when the frame on one pair of my glasses got broken, I was told that the lenses would be replaced using the protection plan that I purchased with the order in the first place- using new measurements placing the bifocal higher on the lens.and the frames were under warranty. When I picked up the new order, I was told that the lenses had to be made with the original measurements. What a scam....I left both pair of glasses there because they were useless to me.... DON'T GO TO AMERICA'S BEST

It was my first and last time getting glasses from Americas Best in Glen Mills PA. It seemly was good customer service but my frames are poor quality and I didn’t receive what I believe I paid for !! I asked for progressive lens and the darn things don’t transition!! They fast talk into the sale and I chalked it up to Never Again!!!!

I had a great experience at this optical shop. The staff was friendly, professional and very helpful throughout the entire visit, I highly recommend this place and will definitely come back!

Refuse to honer the 250 birthday promotion. I made an appointment near the end of June 2026 for eyeglasses and eye exam. That appointment was canceled by the store 2 days before the appointment. I rescheduled to another store for July 22 2026. My eye exam was great however the sale of the eyeglasses not so much. The associate Tim did not know anything about the promotion so after he had calculated the final payment and before I paid i told his about the promotion he then had to get a manager to see about adding the promotion. The manager advised me that she was unable to process the promotion because it needed to be made online i told her i had made it however the original location canceled due to sickness. She again said sorry we can't honer the promotion. After vigorous arguing and telling her just to ring me up for the eye exam and I will go elsewhere for my glasses and ill be contacting corporate She mysteriously found 70 percent off off my entire purchase. Now is it a correct thing to do especially during a continuing promotion and with a returning customer or really to any customer. I had to tell her several times to just ring me up so I can go elsewhere I basically took 15 minutes of me asking only for her to apply discounts and promotion. 3618 mall rd Louisville ky 40218 store #5677.

Bought two pair of glasses. One pair had to be replaced after 6 months and that second pair is now loosening and will have to be replaced. I went to the store for help and was told there was no record of the replacement, it is now out of warranty and a new frame would be 90$. The second pair has been adjusted several times and is once again out of shape.The frames are poor quality and don’t hold their shape.

Joselyn at the 5667 Barnes Road in Colorado Springs store was awesome. She taught me so much about how frames should fit and spent alot of time with me. After all the years of wearing glasses that never fit me properly and causing frustration by contantly adjusting them, pushing them up and down going in and getting them adjusted I was so frustrated. Then I met Joselyn, at America's Best she introduced me to trying a pair of Petite frames. What a blessing ! Finally a pair of glasses that fit and never have to touch my frames again. They are perfect and she knows exactly what she's doing. What a life saver! My experience was smooth and she is very helpful and patient. I finally felt like I found someone that knew what she was doing. I am sooooo pleased I will go back again but not too soon, these frames are perfect. No one ever told me about Petite frames, never thought to ask. The one size fits all frames are not for me. I am so happy. If you want someone to help you she is the one! The store on Barnes Road in Colorado Springs is where she is! Her name is Joselyn.

No one called to let me know my glasses were in. I went in to the store and was told they send texts but they know they don't work. Picked up my glasses, wore them all day, they felt crooked. Finally took them off to examine them and noticed that yes, they were crooked, plus one of the lenses was popping out. Went back to the store an hour before they closed but no one could help me because The only fit technician had already gone home for the day. Glasses feel very cheap.

We were assisted by Kennidy and she was AMAZING!! She is very informative and found a previous error in measuring my glasses. Their operation is first rate and I will be back as a return customer.