America's Best Contacts & EyeglassesReviews of americasbest.com

Watson road. Watch out for them. The woman told me $250. For two glasses. When I paid in cash. She asked me for another $250 for the second pair. I took my money and left. Complained to the owner ha. They back their people and screw the public.

Update: Its August and I still haven't gotten a refund. It's been one excuse after another. Multiple calls to corporate, the GM and the DM. The DM, Michael, even had a audacity to actual say "the check is in the mail. In 7 to 10 days you should receive it. We'll that was two weeks ago. Then I was told another week. My credit card info was stolen and compromised two days after I was forced to give them my info over the phone for the anti glare they failed to add. Didn't use this card anywhere else! This entire store needs to be shut down. One star IS TO MANY!!!! Do NOT waste your money. This place is terrible. They have no idea what their doing. I went back in the beginning of Feb. Didn't receive my glasses (2 for $95) until mid March. They were completely wrong. The prescription wasn't even close. Had them sent back and remade (mind you I have now paid close to $500 - for a 2 for $95 deal) waited another 2 weeks. The script is still wrong. Half of my lenses do not even have an active script. My bifocals aren't aligned correctly. I do not have anti glare but yet they keep gaslighting me telling me I do. I paid for it though. Told me my vision is blurry because I have dry eye. I humored them and used eye drops, no change ... still blurry vision. Went back again. They tried to charge me AGAIN!!! Asked to have a manager call or for them to refund all my money. CRICKETS!!!! DO NOT GO HERE!!!! DO NOT GO HERE!!! DO. NOT. GO. HERE!!!!

I received service at Druid Hills location today,all the staff and doctor was kind and took good care of my needs and explained the process well and a special Thanks Dorothy Stephens ,for repairing my old glasses before me heading home 👍👍👍👍

Terrible. I was trying to order online and submitted my prescription and did everything I needed to do. The next day I received an email that my order was canceled. So I called customer service and we filled in the blank that she said was missing. Long story short: this happened three days in a row. Had to call them each time and was given a different reason each time. I was finally told today that I couldn’t place my online order because I needed a “segment type” that was only available to obtain at the store. I was trying to use the online coupon as going to the store was costing much more for the glasses I wanted. Online cost was $192. The store quoted me a price of $444. Color me frustrated that it took so long for them to supposedly figure this out. I do not recommend this company.

My family has been using them for years. Recently their lens quality has gone downhill. I purchased glasses 3 months ago with an anti glare protection added for night driving. I am very careful when cleaning my glasses and the coating is already coming off after 3 months! I can't even use them anymore. I had corporate reached out to the manger at that location and they would not stand by their product! They only offered a small discount to replace them. I would avoid purchasing from America's Best!

They are liers ,they said they called when the eye doctor was supposed to be sick ,but they didn't call.

America's best is the greatest place ever I have very bad stigmatism I had retina detachment surgery they provided great care for my glasses I can see I wear bifocals so the invisible line bifocals are awesome the lines in the regular bifocals cause me problems they have different selections polycarbonate night reflections then her glasses scratch resistance and you may be able to bring your own frames depending on what they are you can't put a price on your eye site the eye doctor is great and I like to knowledge Steven a very great technician there ask for him Nancy is also great as well as the other staff but Steven is phenomenal thank you America's best for serving me I will not go anywhere else and I'm always satisfied year after year and I go to the Monroe location in Toledo

The general manager here Nikkeya is absolutely horrible. I came in for a contact exam, got contacts, they weren’t clear! I tried to call, dozens of times… no one picks up the phone. I scheduled an appointment online bc it was the only way I could get in contact with them. When I came in.. she said I’d have to come back another day because it wasn’t a follow up appointment I scheduled or be charged for it. I refused because there was no way to schedule a follow up appointment online.. for the love of god.. I just want to be able to see clearly. The staff is fine but the general manager should be fired.. she made a very simple situation way more difficult than it needed to be. When I got to the doctor they said they simply could change the appointment type on the back end.. no big deal so why did Nikkeya make it such a big deal… she should be fired.. horrible management of this place..when I got to the doctor we found out the staff actually gave me the completely wrong prescription altogether.. not what the doctor even prescribed