American Van LinesReviews of americanvanlines.com

⭐⭐⭐⭐⭐ I had an excellent experience with Jacques and Rico from American Van Lines. They were professional, hardworking, careful, and genuinely went above and beyond throughout a very long and complicated move. What impressed me most was the care they took with my belongings and their willingness to work through every challenge that came up. They were respectful of both my furniture and my home, communicated well, and maintained a positive and helpful attitude even after many hours of work. There were a few logistical challenges during the move that were outside of their control, but Jacques and Rico handled everything they personally could with professionalism and grace. The quality of the individual crew really makes a difference in a move, and these two absolutely deserve recognition. I would gladly recommend Jacques and Rico and would specifically request them again for a future move. Thank you both for making a very big moving day so much easier!

Had a great experience with my move. Guys were prompt and ready to go. Smoothest move I've ever had. Guys were friendly, helpful, and good at what they do. I'll be using them again if I ever need to move.

Francisco and William knocked it out of the park! Delivered and worked all Sunday to get us in our new home! Thank you so much!

The absolute worst most incompetent company I have ever worked with. I hired this moving company based on their initial quote and clear commitments — a fair price, reliable timing, and specific services. What I experienced was the opposite. They tried to charge me double the originally quoted price, then demanded an additional $1,000 at delivery. There was zero advance communication about the price changes, no explanation or documentation, and they failed to deliver on the services they promised at the start. Phone calls and messages went unanswered or were ignored. I literally was called 10 minutes before the proposed delivery to inform us of the extra charge and delivery still not on schedule. I do not recommend this company. If you decide to use them, even if you get everything written and signed, they will still insist on a charging you more on a new invoice on moving day, be prepared for surprise charges and poor communication. Moving is already hard this just makes it worse. On top of that they called and acted concerned but still no resolution or response and they never followed through with what was promised.

Moving is stressful…But NOT with American Van Lines! From start to finish! Calling for an estimated to such care of our belongings. Jake and Rigo make such a great team! HIGHLY RECOMMEND American Van Lines. We used for a local move but knowing American Van Lines can handle a cross country move is OUTSTANDING!!

Update: My issue with American Van Lines has now been resolved amicably. I appreciate their efforts to address my concerns and work toward a fair resolution. While my initial experience was frustrating, I’m glad we were able to resolve the matter professionally. I’m updating my review to reflect the positive outcome and appreciate the team for helping bring the situation to a satisfactory close.

Ronald Theodore wS absolutely fantastic! Great experience. George was also fantastic!

Great work, packed everything very carefully and handovered on time.