americanhomes4rent.comReviews of americanhomes4rent.com

Been here 3 years. All year long and going strong of them not fixing our sprinklers. It states in our lease that we have to maintain our lawn which we do but it does not say replacing grass, sprinklers ECT if broken. The company that HOA hires to stalk and take pictures that fines us through HOA got caught in a lie after we told hoa that American homes for rent is cheap and won't fix things so it will take a while for them to find a "cheap" person to fix. Well here we are with a crappy front yard while their own maintenance that had to fix a cheaply done project in our house say that our Inside does not match the front. That he ever saw a rental that looked so clean to where they did not have to spend money after we moved out cause we are clean and take care of our home. Joe was his name. He said all rentals he had been in were not lived here in. Well we are still getting fines, multiple workers coming by with quotes have our gate code which we're off the street. Do to American Homes being cheap and milking money so they will send over 5 different sketchy "workers" showing up. We both work so much that if we had time we would drag a hose out and water like our neighbors who have Dixon reality who is shady also. Looking at the reviews makes me feel less stressed that myself, my family and myself and husbands receipts on top of recorded phone calls will win. I know how much you guys are worth and know how much OUR house is worth and that you own in in full so you raising rent also does not make sense either. We won't but if you need to, squat for all you got with them cause America homes for rent does not, nor will ever have a pot to piss in. Good luck on your "NEW" rental communities you are building because that's why things are not being taken care of for us in individual homes you own. It's facts and WE all have them. Look at your reviews. I will help anyone who wants to take them down. I have the resources. By the way they ask for how long the experience had been and it's been 3 years to this day on February 6th with a $200 rent raise with added things we are responsible for. Meaning batteries ECT. Minor things. We know how to change light bulbs and batteries. Oh light bulbs got added after our first renewal to our contract. We know how to change them and pay for them like batteries. Again we have receipts.

SHOULD BEEN NO STARS!! I am beyond disappointed living in an AMH home. We have now been without AC for three days in the Florida heat, and this is not the first time this has happened. To make matters worse, when I submitted the work order, a vendor accepted it—but we never received a single call. I had to personally call AMH just to get the vendor’s contact information, only to be told, “we can’t come today.” So why was the work order picked up if no one could even come out that day? When we called AMH back, all we were told was that management was closed and there was nothing they could do. The next day, the vendor finally comes out and tells us the compressor is out, but nothing can be done until a bid is submitted and approved—on Monday. Are you serious? When I called again the following morning, I was told the bid hadn’t even been placed yet and there was no timeline on when it would be fixed. I had to demand that they call the vendor while I was on hold. Suddenly, the vendor “placed the bid,” and now we’re told they’ll try to get it approved later that day. So again… we’re just supposed to sit here and wait? This entire situation is unacceptable. There is no urgency, no communication, and no care for residents. We even have a sick child at home, and it genuinely feels like no one cares. The repairs here are always rushed or delayed, and nothing is handled the way it should be—especially something as critical as AC in Florida. I would never recommend living here. The only reason we’re still here is because we are about to buy our own home.

Upcharge, upcharge, upcharge…. They will charge you for things that the owner wants done such as mulching, also charge you for a repair on a stone counter top when they counter was not in fact stone… basic cheap countertop. Renters beware!!! Oh also charged me for a light bulb that was burnt out when I first moved in.

I am leaving one star only because the system does not allow me to leave zero. This rental home company is one of the worst I have ever dealt with. To begin with, the customer service is terrible. The Property Managers who are supposed to assist tenants provide very poor service. When you call them, they do not answer, and when you send emails regarding urgent issues about your property, they take a very long time to respond. I am also leaving this review because of the terrible experience we had after moving out of a property we rented for one year. We returned the house in excellent condition and we have photos, videos, and evidence proving how the property was left when we moved out. Despite having proof, they charged us an outrageous amount of money from our security deposit, claiming there was damage to the screen that was supposedly broken. They are refusing to return our money, saying we do not have proof, which is completely false because I personally sent them photos and videos. What makes this even worse is the timing: we moved out in November, and now it is April, and this is the first response we have received. This is the worst rental company I have ever experienced. I do not recommend them at all. In my opinion, this company is dishonest and unfair with tenants. Be very careful before renting with them.

These people are scammers. They simply want you to take your application fee. DO NOT WASTE YOUR TIME!!! We were trying to apply for a home in Denton. We sent photos of our dog who is a rescue. We told them what we were told, part terrier part begal. This is the sweetest dog in the world who is afraid of his own shadow & who gets separation anxiety when my wife is not in his direct site line. They have been wasting over 10 days on a dog that barely weighs more than 40 pounds. This dog is afraid of the rain. I will never do business with AMH ever. I suggest the same for everyone that reads this!!!

We’ve rented multiple homes from AMH am overall it’s been a good experience. Maintenance kinda sucks but our biggest complaint is they list the house on their website and put a sign in your yard a whole month before you move out. We have had numerous strangers pull up and try to come in the house to look. It’s a very unsafe practice and it needs to stop!!

We needed to rent something right away. We saw a AMH homes submitted applications paid $200 because of four people two people had good credit. Two people have so so credit and after a week of submitting all the paperwork they want they turned us down these people Are crooked. They said that we had unverified assets with all of us working for the same company for more than 10 years please stay away from this company. You will see a lot of negative reviews not just mine. First, they will make you pay and then will send you a denial with no refund. They act like they’re trying to buy the house, but we’re only renting the house. we told these people our situation and they lied to us and they told us to apply. They just want your money. These people are Trash.

I have been a tenant with American Homes 4 Rent for six years, and my experience has been consistently frustrating due to ongoing maintenance issues and lack of effective support. Each year, I experience air conditioning problems that take weeks to resolve. Currently, my AC has been out for over two weeks. After multiple service visits, I was informed the compressor is broken and requires approval for replacement. Although it has now been approved, I have been told repairs cannot be completed until after the weekend, leaving indoor temperatures upstairs reaching 85°F. I also requested a portable AC unit and was sent back and forth between maintenance and property management without resolution. There have been several other serious maintenance concerns: My gas water heater failed, and three separate visits were made where it was installed incorrectly (including a gas component being installed upside down). It took over three weeks to restore hot water, and only after the utility company flagged the unit as unsafe due to a gas leak. My gas fireplace malfunctioned, and I was charged for a service visit that did not resolve the issue. The technician only turned off the pilot light, and the fireplace still does not work. I experienced a major sewage backup into my home due to a pipe issue, which made basic utilities unusable. I was not offered temporary housing and was told to file through my renter’s insurance, which later resulted in a significant premium increase. Additionally, there are ongoing administrative issues: I have provided proof of renter’s insurance multiple times, yet I am still being charged monthly fees because they have not corrected their system. I have spoken with multiple representatives and sent documentation repeatedly without resolution. Rent increases by approximately $100 each year. Tenants are responsible for additional maintenance costs such as house washing and gutter cleaning due to HOA requirements (approximately $500 annually). Overall, there appears to be a pattern of delayed repairs, lack of coordination between departments, and poor customer service. After six years, I am planning to move out due to these ongoing issues.