Anaim Y.
Would not recommend unfortunately
Would not recommend unfortunately. Still waiting on Agent to call me back from 2months ago. Constantly raising rent with no home improvements. I will say maintenance dept is awesome.
americanhomes4rent.com is listed under Real Estate.
americanhomes4rent.com (americanhomes4rent.com) has 54 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Anaim Y.
Would not recommend unfortunately. Still waiting on Agent to call me back from 2months ago. Constantly raising rent with no home improvements. I will say maintenance dept is awesome.
Randy S.
Called their maintenance line, told them the toilet water tank was actively leaking into the house even after shutting the water line off under the toilet. Was told it was escalated, which means we will call sometime in the next 72 hours. Never mind there is water leaking into the house. So to avoid getting hit with water damage I went ahead and replaced the toilet. Was told they won’t reimburse me even they I saved them thousands, next time I’ll just let the toilet leak and destroy their house Don’t rent from them, they don’t fix crap, we have a roof that needs replacing but they refuse
April H.
I rented from AMH at in Summerville, SC, and my experience was a complete nightmare. After moving out, they hit me with a $21,181.80 final bill, which included $18,123.50 for "accelerated rent"—even though they made no effort to re-rent the property as required by South Carolina law. In fact, there isn't even an accelerated rent clause in our lease! They're also trying to charge me for light bulbs, cleaning the gutters, and other normal wear and tear items that are supposed to be covered as part of regular maintenance. AMH is even charging us for landscaping services that they were responsible for maintaining throughout the lease! To make matters worse, they're claiming I owe $540 for cleaning, despite the fact that the home was in normal condition when we left and we have time-stamped photos to prove it. AMH's unethical practices, surprise charges, and lack of responsibility for their own duties make them a company to stay far away from. If you don't want to be charged for things that aren't your responsibility, or hit with inflated bills after you move out, do yourself a favor and find a different landlord. Renting from AMH will only leave you frustrated, angry, and out thousands of dollars.
Thomas Van H.
Do not rent from this company. We have moved 6 times in our lives, all with professional movers. 5 of 6 were excellent and 1 was good. This house was/is a disaster. AMH does not care a whit about its customers. The home was not "move-in ready". I spent 2 hours and 40 minutes with their service department listing all about 30 issues on the 1st floor. So far, only one contractor has come to fix anything. The PM took a week to get back to me. She is worthless. And everyone is "so sorry". They truly are sorry.
Michael T.
We rented a home in Central Florida from Feb 2014 until July of 2020 and had just signed and received a renewal for another year when the house was rendered uninhabitable. Why? Because despite 4 email warnings and 3 years earlier them having to send a team of 4 men to chain saw and clean up a 300 LB branch from an old oak tree that we KNEW was going to come down, they did NOTHING until the tree came down and almost killed me and my 2 dogs. Feel free to look at my pics at AHR4R in Florida and you will see-they caused black mold due to THEIR maintenance guy leaving a rag in the air handler and refusing to come check it out until the floor flooded, Ignored our warnings on the trees and DIDN'T LIFT A FINGER TO HELP US MOVE even though they said they would relocate us to another one of their homes in the nearby area and told us to "review the list of their homes available for rent in our area" to make a choice. THEY SENT US A "LIST" OF ONE HOUSE! They then put a lock box on the front door and asked us to move out ASAP. We ended up having to pay more than $500 per month in rent for the house we found. By Florida law, they were supposed to send us our security deposit within 15 days (no claims for damages or offset to justify the delay) and we didn't receive it for over 30 days. Unfortunately Florida law bends dramatically in favor of the landlord and since this is a multi-billion dollar REIT from Wall Street it is hard to find attorneys willing to take them on. SO-I will be filing suit in small claims court, demanding a jury trial and trying to get as many disgruntled former renters to help publish all of the results of the trial(s) so I can show people that as long as you did the right thing, paid your rent, didn't trash the place and DOCUMENT EVERYTHING WITH PICTURES AND KEEP ALL CORRESPONDENCE with them, you CAN beat them. They tried to get me to settle for $5,000 but that didn't even cover our additional rent expense, moving costs, application fees, time off work for having to move in 20 days, etc. I am speaking from experience and I am being honest-READ REVIEWS ABOUT THIS COMPANY. BTW-you will see MANY 5 star reviews on their web sites-see how many of them are brand new and how many of reviewers are suddenly deciding to post their first review EVER! Check your local BBB and Pissed Consumer to learn what these "profit at all cost" "people" are willing to do to their renters. Enter your transaction with EXTREME caution. You have been warned!
Royal W.
Bad company they don't care about customers. I drove to a property 10 times to view it and there is still no key. They won't let you talk to supervisors or managers.