AmazonFreshReviews of amazonfresh.com

Amazon fresh deserve a law suit….they are hiring people during a investigation they have the individuals that’s under investigation training the new comers during the time of investigation these staff that’s under investigation is training the new comers the wrong way teaching them things that are not good but not telling them it’s not allowed this is setting the new comers up for failure the outcome was the new comers were trained wrong given wrong information and now suffered paying out of pocket unexpectedly being suspended the terminated there were three severe punishment for new comers to be set up for failure amazon deserve a wrongful termination lawsuit because why gave individuals that’s being investigated allowed to train others this is absurd it lacks proper training, it’s absurd and ridiculous that ppl that’s not aware being trained wrong is. ring held accountable there was not even a intervention to inform new comers there’s a investigation or to avoid this completely and not gave ppl under investigation training amazon look out for a law suit

I am writing today because we have had many food deliveries and there is always a damaged item, such as, a broken egg or crushed loaf of bread. We can understand those small issues and we are thankful for whole process and convenience. So, we never make a complaint. This day was different because at 7:26 pm, we received notification that our groceries were delivered and left with our doorman. I immediately proceeded to the lobby and nothing had been delivered. This has happened often but it’s basically a timing issue and within 5-10 minutes the delivery man walks into our lobby. This time, I waited 40 minutes and no delivery arrived. We called an Amazon helpline and felt uncomfortable because the reception insisted that the delivery was made to the doorman. She asked us for a picture of the delivery but none was sent. There has been a decline in packaging, time of deliveries and no delivery. If this poor customer service becomes the standard of deliveries. We will be changing our food shopping options.

Ive been a subscriber to the grocery service for a while now. It has gone completely down hill recently. 3 out of 5 deliveries, the delivery driver does not follow instructions and says its undeliverable... when I leave clear instructions. Often what I order is out of stock which happens but it happens very frequently. Unfortunately their customer service is abysmal. I am currently in a customer service chat for an order where they not only did not deliver, when I called they reordered my delivery for 9 hours later... with 2 items that were originally in my order and a 2 dollar increase in one of the items... My chat experience was 4 different people who kept randomly leaving chat and sending a new person in. Zero offers of fixing the price increase, no offers to call the illiterate delivery person and fix it, no reasonable offers at all. Keep in mind I pay a subscription fee for this service and tip the drivers... I think at this point Amazon Fresh is a frustrating experience that isnt worth a subscription to.

I have been using Fresh delivery for about 2 years. It was fine until the last 2 orders. I check the box that says either do not substitute or replace with xyz. these last 2 orders they replaced items with things I specifically said do not substitute. Instead of leaving it off of my order they tried to replace it with something. An example I wanted powdered hazelnut creamer they sub with french vanilla liquid cups even though I said no sub. Also a major issue chat with customer svc transferred 6 times and I gave up. There is also an issue with the repeat items feature I can not remove an item from repeat. I gave up and will never go back. I will go to Walmart Winn Dixie Publix Target

They don't even deserve one star! Out of 6 orders for groceries, 3 of them had cancelled items and one had broken eggs. What makes it even worse is they tell you they'll deliver later, but never do. They end up cancelling it altogether after you've waited 8 hours, leaving the customer without their needed items. Tonight they said they'd deliver overnight between 4am and 8am. They seriously suck! I just returned the items to cancel cause I already knew if I did actually get them they'd be ruined overnight. Did I mention they suck?

I have been using Amazon Fresh grocery delivery for about a year now. Most of the time it’s a good service. However, they are CONSTANTLY out of stock on items. I was just submitting an order for groceries that I wanted to use in a recipe tomorrow. And sure enough, they were out of stock on a key ingredient - kiwis. On other orders, they’ve been out of frozen cherries, the brand of organic milk I use, frozen, blueberries, prepared soups & meals I like, Romano cheese, classic hummus, etc., etc. etc. what is the deal Amazon? You get all kinds of products to people all over the world. But you can’t keep your grocery store stocked? Really? I just renewed the service for the next year, so I’ll continue to use it but may discontinue it.

J’ai commandé une carte graphique ASUS 5070 sur Amazon. Normalement, le livreur aurait dû me demander un QR code, le code et ma signature, mais il l’a simplement déposée dans ma boîte aux lettres. En rentrant chez moi, j’ai découvert que le colis était vide. Malgré ma plainte, Amazon refuse de me rembourser. Je vous déconseille fortement de commander chez eux. Je vais désormais commander chez CDiscount, où la livraison est fiable et sans problème. Amazon m’a informé que le remboursement serait effectué d’ici le 28 novembre 2025. Si je ne l’ai pas reçu d’ici là, je contacterai mon assurance protection juridique pour ouvrir un dossier, car une mise en demeure sera inutile.

Amazon Fresh delivery service has gone downhill. The past orders there were constant substitution options to my order or they we out of stock. Today I had a delivery order time from 8pm-10pm. Just received a message that they will have to reschedule my delivery to Friday. This is unacceptable and very I'm disappointed, because my time was wasted. I have cancelled the whole order.