AmazonFreshReviews of amazonfresh.com

90 percent of my orders get cancelled. So it's a crap shoot when you order from Amazon fresh.

Terrible store! They just can't be/do all the things they want. I made a special trip to an Amazon Fresh store - after checking the Fresh section of the Amazon app to make sure an item I wanted (that was out of stock last week);was in stock this week. According to "corporate" it was in stock but it was NOT on the shelves. The store employees didn't care. A clerk and a manager both just shrugged and said "that happens". It SHOULD NOT happen at a company that is supposedly designed around delivering/providing products! This has happened to me now THREE times. THEN - you can't really get up and down the aisles because of all the people fulfilling pick up and delivery orders. There is a sign out front that says "your go to grocery store" -- NOPE! Not until they decide what they really want to be - is it a brick and mortar store where I can find the products I want and shop without hassle - or are you a delivery company. Oh - and - the manager had the audacity to say that they don't carry everything in the store that Amazon has online - does that idiot not know how the app works??? I specifically clicked into Amazon Fresh!!! So - stupid, arrogant employees who don't care - and stupid arrogant "corporate" just hoping to win a numbers game.

Hago un pedido, no me traen un producto (que para mi era fundamental) me dicen: enviado, recibido y cobrado Llamo y reclamo y que si quiere le abono el dinero en su cuenta de Amazon pide algo similar y paga los gastos de envío Unos estafadores que no había stock pues por que pone recibido?

Delivery was more than hour late from the scheduled delivery window ( I made sure to be home at that time so I can bring it in, since most of the products had to be refrigerated). Only part of the order delivered and fresh produce items were either spoiled or smushed all over the bag. Item that stated “delivered” was missing. (Waiting for the refunds) The rest of the order should be delivered “later” (when no one is home SMH). Will see how that goes. Never ordering from them again!

Amazon Fresh has "Jumped the shark", of my last 5 orders, 2, ( including today's order ), were never delivered, the other 3 where delivered late. And lately items that I've ordered regularly for years now always seem to be out of stock. This is an "Amazon Prime", household, but with this unacceptable quality of 'service', not for much longer. Are you listening Amazon?

I have been shopping at Amazon fresh on Topanga Canyon Boulevard in Woodland Hills, California for years. I am extremely disappointed the last couple of weeks they’re just not stocking their food. There’s nothing there. I talked to the people who work there and some of them told me that corporate is not sending them enough food to stock their shelves. I have other markets close by that I’m going to go to now because of the horrible job Amazon Fresh is doing recently. I have been a real loyal customer to Amazon fresh but now I’m going to go to Ralph’s, Target, Walmart, Trader Joe’s you name it. What happened to Amazon fresh?

I live in Queens, New York near an Amazon facility. I ordered in the morning and requested delivery between 6 and 8 PM. Never got it. Then I got a notation that it will still be delivered that evening. I was the next stop. Never got it now it’s going to be delivered between 5 AM and 7 AM. Oh great. I just got home from the hospital after six daysand this is not what I expected.

If they are trying to lose customers with their endless loop of transfering customer service, they are succeeeding! Half the time I need 6 reps to return a rotten tomoato, and thats after trying to find customer service link for 20 minutes, they do it intentioanlly because they know you have no time and want you to give up. Absolute disaster in customer service. I unfortunately end up lowering the tip if I cant get anyone to help. Pay for prime and get slime.