AmazonFreshReviews of amazonfresh.com

June 2026 0 My order was omplete but consistently the delivery instrutions weren't followed. I have a screened-in porch and leave the screen door cracked so groceries can be put on the front orch out of the sun. About 7 out of 10 leave the groeried in the 90+ degree heat jamed up agaonst the screen door so that i have troubvoe opening it. I tried to speak to one of the drivers ut he didn't speak English which is also a frequent problem. Regular Amazon drivers are 100% accurate.

In all fairness and I really like to be fair, I placed a large order of 230 some dollars on Amazon fresh this very morning January 1st 2026. I have to tell you that while shopping online I went down Rose and Rose and Rose of groceries things that people buy every day such as chicken size a bag of oranges or clementines and all they keep having underneath is "out of stock". They did this during the pandemic although I know Amazon fresh is going to probably close down, it's so frustrating even after shopping for someone to send you a thing that the simply Orange juice 36 Oz is in limited supply what am I supposed to do knowing that call a personal shopper who shopping for me and say hurry up grab that orange juice cuz there's only one left? 🤣 I never stole supermarkets online or in person that are out of stock on almost every other item you want. This is something they do deliberately I've lived long enough to know that it's a ploy to close businesses to up their prices by telling us they can't get these products are in short supply and please don't blame Trump tariffs for God's sake America grows its own oranges in Florida its own farms across America with the food is being rejected and not ordered so they can continuously grab junk coming in across the border or down at the ports from other countries that are twice as expensive sometimes three times is more expensive than what America grows while America is great big vegetables are being sent overseas or pics so early that they're green even our potatoes are greenish and they shouldn't be that means they're being radiated and sprayed to stop them from ripening too quick before they get them to market it's a ridiculous ploy that's ruining American foods and taking and growing vegetables that have absolutely no fragrance no taste whatsoever. Amazon fresh is now at the very bottom of where you should shop and you know as well as I do why because they were giving it to us for really good prices really cheaper than any other supermarket now that they know that and it's been all over the news they're going to close it down open up other stores and make sure that they charge us more so they can get a bigger share of the profits it's all about money in America. And that's the problem with our country.

I have been using Amazon Fresh grocery delivery for about a year now. Most of the time it’s a good service. However, they are CONSTANTLY out of stock on items. I was just submitting an order for groceries that I wanted to use in a recipe tomorrow. And sure enough, they were out of stock on a key ingredient - kiwis. On other orders, they’ve been out of frozen cherries, the brand of organic milk I use, frozen, blueberries, prepared soups & meals I like, Romano cheese, classic hummus, etc., etc. etc. what is the deal Amazon? You get all kinds of products to people all over the world. But you can’t keep your grocery store stocked? Really? I just renewed the service for the next year, so I’ll continue to use it but may discontinue it.

Amazon Fresh is convenient but, every single time the way that they put the groceries in a bag is a problem and the bags break. In my last delivery I received 3-64 ounce orange juice juices +2-32 ounce tubs of yogurt. In the bag next to it was a bag of popcorn by itself. We’ve called to complain with each delivery only to be transferred around to different people overseas who couldn’t address the problem in the local store. We are switching to another delivery service. Just too frustrated with the lack of common sense and proper support

Compré 2 productos cada uno por 6,99. Salsa hoisin y salsa de ostras Porqué me cobran 21,96? No son productos frescos que se estropean rápidamente. Es la última vez que compro en Amazon Fresh, vamos es un robo

I have meant to write a positive review for this store. The tall man greet at the door is always cordial and helpful. Shopping using the dash cart is very nice. My only issue was that I had difficulty adding the 10 dollar coupon for purchases over 50 dollars. The two gentlemen in the cashier section were very nice and directed me to "customer service". I explained my situation and the Black, heavyset woman (I say in distinction because there were two Black women working at the counter) said "Did you tick on the 'Add Coupon' button. I said I wasn't able to. "Look at the white sticker on the cart". The sticker said "Scan coupon before checking out." I told her what it said and she laughs. I told her it's a little too early for judgement. "No judgement, but you said this is the SECOND TIME this happened." I said Thank you and left and she said "Do you want to fix this or no?" I know that she means to tell me what I can do to prevent this from happening but how she was going about it made me resistant to any thing she has to say. The two gentleman asked me on my way out if they were able to help me which is nice. Maybe i was too dumb to figure it out, but she didn't need to make me feel stupid.

Viel Verbesserungsbedarf. Bei Rekklamation erfolgt die Erstattung prompt. Das ist positv. Aber es gibt einfach zu wenig Zeitfenster; erst recht vor Feiertagen. Da sind alle Lieferdienste schon ein wenig weiter. Hier müsste amazon ihre Termin noch weiter ausbauen. Leider sind auch immer wieder Artikel nicht verfügbar.

Generally, the offerings of Amazon Fresh are a bit limited in each product category, whether for fresh, refrigerated, frozen or shelf-stable food items, or for other types of household products (of the sort commonly carried by supermarkets). But most of the things that they do sell tend to be well-known or popular brands. They also sell several in-house brands at lower prices than nationally-advertised or more familiar brands. I do find that their fresh lettuces are almost always fresher than those in my local supermarkets. When purchasing any product or brand that's new to you, it's ALWAYS wise to read the listing carefully, & to note the overall rating customers have given the product, & to READ THE CUSTOMER REVIEWS, especially the most recent ones & the critical reviews. (Reviews can be sorted & displayed by those criteria.) Products can & do change over time, not always for the better. (This goes for regular Amazon Prime orders, too, not just Amazon Fresh orders.) Ingredient lists & Nutrition Facts are often missing. Or conflicting info is provided. Label images may say one thing, while the comparable info transcribed into the listings differs. You may need to hunt for current info elsewhere, such as on the website of the maker, or on other sellers' websites. Items may be missing from your order—even from closed-&-sealed bags. You may also discover that you've been sent substitutions, which are usually of equal or greater value. But the substituted items can be bizarrely different, not just a different brand or a larger size of the same item. Example: sausages instead of yogurt! You can request a credit or refund for any missing or damaged items, & generally without having to return any of the damaged or substituted items. Their default is to apply an automatic credit to your next order. Alternatively, you can request a refund to your credit card or debit card. Don't be surprised if the email that you receive informing you that they've granted the credit or refund cites your dissatisfaction with the product, rather than that the product was never delivered! That way, they pass the blame (in their corporate records anyway) onto either the producers of those products or onto the supposedly picky & whiny customers who are alleged to have been dissatisfied with them. The entire Amazon site, not just Amazon Fresh, is basically hermetically sealed against any communications from customers (at least in any helpful way). Nevertheless, the site has elaborate pretenses for receiving customer communications. But they basically amount to unhelpful menus, frustrating runarounds, & typed online chats with bots who flunked out of AI school. And when the site offers you a customer service phone number, expect a frustrating conversation with someone who speaks with an accent to which your ears will probably require more time to become attuned than the conversation will last. (That's nothing unique to Amazon, though, of course.) In spite of all of the above, though, ordering from Amazon Fresh can nevertheless often go very smoothly. Until it doesn't. UPDATE: Customers can now indicate whether they will accept substitute items.