AmazonFreshReviews of amazonfresh.com

I 've been using Amazon Fresh for some time,but every week,when you want to put an item in their site it is either is gone or is sold.They can't keep up with the public wanting to buy their products in the stores And their customer service reps are rude,not all of them. When I have to call them ,like today on February 5, Thursday .I had to be verified of my account ,not just once with the male voice ,when you call,you have to do it also ,with the customer service personal. And then it has to go through an approval page But,I spent almost all day just trying to get my order DELIVERED. And they couldn't find it because I didn't have the order number,but I found it and wrote it down And now,I had to reschedule my delivery for the next day And I got another order number just for that. And,when I called the driver TAVALA ,THEY DIDN'T RESPOND AND THE SERVICE REP EVEN CALLED AND NO ANSWER.!! AND THEY COULDN'T OR WOULDN'T DELIVER MY ORDER AND WE SPENT $203.73 ,ON THIS ORDER AND THEY HAVE NO ANSWERS AS TO WHY !!! I CAN SEE WHY ALL THE AMAZON FRESH STORES ARE CLOSING,BAD SERVICE ON THE PHONE AND ITS ALSO ,FALLS ON THE OWNER OF AMAZON! BAD REPUTATION !!!!

Amazon Fresh son unos ladrones !!! Hice un pedido que jamás me trajeron y por la app no se puede reclamar ! Tuve que hacer un segundo pedido para saber cómo podía reclamar , me dijo el chico que fuera a su nave a paterna y allí un encargado me dice que fuera un empleado que trabajo pero ya se fue y que ellos no se hacen cargo ! Alucino con esa dejadez y falta de respeto hacia un cliente, perdí 80 euros en una compra

Since it snowed heavily, LAST WEEK, NO Amazon Fresh will even attempt to deliver a thing! We pay for this service monthly, yet we are GETTING NOTHING FOR OUR MONEY - IT'S CALLED THEFT!!! Every single item in my Fresh cart is suddenly "OUT OF STOCK"!! They're worthless, lazy and down right criminal thieves! Won't screenshots? I got them all!

Tengo una queja sobre las entregas de pedidos de los supermercados de Amazon y es que tengo movilidad reducida y no puedo agacharme a recoger las bolsas que dejan en la entrada. ¿Por qué no puede el repartidor dejarme las bolsas en las encimeras de la cocina? Es muy discriminatorio y me produce importantes molestias

I ordered bananas from Amazon Fresh which were delivered this morning rotten. This is my 3rd time. The first 2 times were great, but not today’s delivery. This is my last produce order.

Thwy took our order before bad weather that day wather was good. And if they were not able to deliver they should not have to take orders. We were waitimg on them and they cancelled on their side. If we do know we can buy the stuff on good weather day thwy messed up and for future thwy should not take any order before any bad weather is coing hitting there.people who are waiting for supplies at least they will do themselfs something ,will not trust on them.they messed up with our bad weather supply order and we have nothing becoz we were waiting on them now i have to go and buy outside in bad emergenxy weather..

I have been using Amazon Fresh for years, and the service has been going downhill. You now make me pay extra for it, but the service is worse. Now that my food is delivered from a place on 40th Street in West Philadelphia, it arrives damaged and, at times, spoiled. Today I got 18 eggs delivered and 12 of them were damaged and spilled all over my table and floor.

Having ordered regularly and happily from Amazon Fresh, I was quite taking back by my most recent delivery. Almost everything went wrong with this order, from ripped celery stalks in no produce bag, leaking soy milk, 5 pounds of potatoes placed on top of Roma tomatoes, the wrong kind of melon received, bags packed so heavy they broke open and dumped on the front porch, and a missing item. This is not the kind of service one looks forward to receiving.