ALT. FragrancesReviews of altfragrances.com

How prompt yall are ! Easy to work with and thank you so much !

It was some issues when one of the five items were missing and out of the four one was leaking almost empty by the time I got it but I got in touch with ALT and they did good on their end and replaced the 2 items again I love the product and I want to stay as a regular costumer thanks ALT

Scam company don’t buy and especially if you do don’t return them they cannot be trusted and will not refund your money only store credit or exchange and if exchange expect never getting a response I think the scents are decent but they just don’t answer emails automated responses they’re fulfillment ain’t faster then a minute don’t trust them

Amazing fragrance..absolutely love it! Fast shipping and amazing costumer service 10/10

My bottle was leaked when I received it. ALT send me the replacement without any question. Great customer service. Thank you!

Ok I placed an order with alt fragrances because of the ads on Facebook and tik tok. I ordered the executive 26 (creed aventus) and the crystal 23 (baccarat rouge) and they shipped them and I received them in about a week. When I got them they did almost smell identical to the original scents they are trying to duplicate. I did like them not gona lie. But the longevity is not there! The smell only last like 20min tops, my girlfriend couldn't smell me inside of the car. So I sent them back and they won't refund your money only give you store credit. Their customer service is very slow, I had to send them back the bottles atleast 95% full and I had to pay for the shipping to send them back. After over a week of sending emails they finally sent me back my store credit. I ordered more scents from them because I had no choice since I only got back store credit. Hopefully this time I get a better batch that actually last longer than my previous bottles I sent back. I gave them 2 stars because their customer service sucks and their scents even though they do smell almost identical,the longevity is just not there.

I purchased from this store as a gift to my family. I spent over $500 expecting the company to do a good job and send my products safely to me. I paid an additional $55.89 for expedited one day shipping and it arrived a week late and customer service seems very incompetent. I asked them to look into this for me and they said that they would reach out to DHL(even though it was a UPS shipment). To make matters worse, the package arrived late and the box was heavily damaged and crushed. Multiple parfum bottles were leaking and to top it off, there was product missing. Between the whole shipping dilemma, missing items, damaged goods, to a completely non-existent customer support, this was just a miserable experience. I have had to escalate this to a PayPal claim just to get some of my money refunded because they won't respond or own up. Buyers beware.

The fast trun around and great customer service.