lucy
Not helpful at all
Not helpful at all. We attempted a pretty easy circular walk but the app map was so broad-brush that we couldn't follow it at all. We ended up guessing. So it's the end of the free trial for me.
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AllTrails (alltrails.com) has 231 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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231 approved reviews, newest moderated first
lucy
Not helpful at all. We attempted a pretty easy circular walk but the app map was so broad-brush that we couldn't follow it at all. We ended up guessing. So it's the end of the free trial for me.
Richard T.
Downloaded the app but found it very inaccurate. The route seemed to work OK but all the times and distances were wrong. As I reached the end of a walk it was telling me I still had over and hour to go and 2 miles. Hard to plan around that. Another issue was it was raining the last time I used it. Due to a lack of any spoken directions I had to get my phone wet to check the route.
Mickey.
Once Alltrails got my email address I have been bombarded with unwanted emails. I have been unsuccessfully trying to unsubscribe for months. Don’t have anything to do with these stalkers.
Hetty W.
Already tried to cancel my account in every possible way, via the app, send an email to AllTrails, on the computer, but your account cannot be deleted and you keep receiving SPAM!
Susanne Strunge B.
Worst experience ever. I cant get out of my trying period. I wish I have read your comments ealier. Maybe Alltrails wants to comment on this otherwise I will keep sending bad rewiews!!!!
Andi S.
If you have registered once they dont´t let you unsuscribe, and terrorize you with their useless mails nearly every day!
Jesper
They just keep sending me e-mails. I was not impressed by the app, so I deleted it quite quickly. However now that they have my email, they just keep coming. Unsubscribing does not work, and what is this “it takes 7 days for updating email preferences”!? Never have I ever heard of such a thing
Alan
Pretty useless app with poor coverage and directions for trails. Plus after paying for the pro version they automatically renewed my subscription for another year without any prior notification and refused to refund me. Total rip off.