AllTrailsReviews of alltrails.com

AllTrails has been one of the worst hiking apps I’ve used. It drains your phone battery incredibly fast which is dangerous when you’re out on a trail and relying on your device for safety and navigation. Even worse, they auto renew when I immediately use their chat, to tell them I didn’t want it as my credit card immediately notifies me when I get a charge if you try to dispute the charge, your credit card company still side with them. I do not recommend this app if you value your phone’s battery life or your money.

Gave a hidden link to this site under 'more info' somewhere, site opened, gave itself access / login through facebook unprompted, then started with a popup about payments after a 7 day tryout. Checked FB and indeed took a lot of liberties so immediately removed it, they then started emailing while never put it in so took it from FB. Pushy much?

Useless and expensive for, in a word nothing, information easy to find on the Internet or with ChatGPT.

UPDATE: I complained to AllTrails about difficulty canceling the subscription; they responded in less than 24 hours (on a weekend) and refunded the $35 charge to my credit card. So…my experience with their customer service is very positive (unlike many of the other negative reviewers). Five stars for customer service, one star for the app and UI, and I upgraded my overall review from 1 to 2 stars. Original review: I should have read the TrustPilot reviews first. We were on vacation in Estes Park and looking for hiking trails so I downloaded the app and was forced into a "free trial". I found the app to be barely useable on an android phone--it was difficult to search by location and filter according to difficulty, and ads kept popping up asking me to subscribe to Peak (more money). I also tried the app on an ipad and it was worse! Also, the default settings are an invasion of privacy--your name and activity are shared publicly--bad!!! I originally subscribed on alltrails.com via my phone's browser, but to cancel, it was necessary to use a computer. I didn't discover this until a useless $35 charge turned up on my credit card. I have used Gaia GPS in the past and think it is much much much better. Gaia GPS is not so intuitive but is filled with great information and, most important, the app respects the privacy and autonomy of its users. If it was more money I would request a chargeback with my credit card company because of deceptive advertising. Stay away.

Still asking me to upgrade to the new Peak level at more than twice the cost of the annual premium subscription. Bad move. I advise anyone reading reviews to avoid Alltrails. They sell you their highest level then introduce a new level at more than double the price with a few new features. Rip off. Recommend Footpath, maybe Gaia but no longer Alltrails. It simply isn’t value for money.

Dårlig abonnementservice. Abonnement kan ikke ses i Apple og advisering om fornyelse kommer LIGE efter at pengene er trukket 😤

Website unusable, pop-up to download app prevents any use.

Quite honestly this company must look at a map and just estimate the length of the walk! We completed a round of Cefni reservoir on Anglesey today advertised by all trails as 1.8 kms We measured the walk as 4.5 miles. Will not use this app again Useless!!