Sherry K.
I was not satisfied with the service
I was not satisfied with the service. They were very slow to obtain the neede authorization from my vet for a medication. It took numerous contacts & calls back/forth on the company's side to get approval. Then the delivery was to be expedited but still took 4 days to recieve. I would not recommend this Allivet.
Response from AllivetJun 5, 2026
Hi Sherry, Thank you for taking the time to speak with us. We appreciated the opportunity to review the order with you and explain the shipping process. While the order was processed within the expected timeframe, we understand that the delivery timing did not meet your expectations. We’re glad we were able to connect, address your concerns, and work toward a resolution. Thank you for your feedback! It helps us continue improving the experience for our customers and their pets.