Verna K.
Excellent Service!
Great customer service and timely delivery service.
Response from AllivetJul 10, 2026
Thank you for the great review! We truly appreciate your support and look forward to continuing to care for your pet's needs.
Allivet.com helps to make pet parenting easier by providing convenient access to brand-name medications, expert pharmacy advice, and automatic delivery with our AutoShip program. Our Pet Pharmacy Specialists and the rest of the team deliver our services with a level of care that makes it clear how much we care about our customers and the health of their pets.
Allivet (allivet.com) has 4,401 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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4,401 approved reviews, newest moderated first
Verna K.
Great customer service and timely delivery service.
Response from AllivetJul 10, 2026
Thank you for the great review! We truly appreciate your support and look forward to continuing to care for your pet's needs.
Sue G.
They listened and made everything go smoothly.
Response from AllivetJul 10, 2026
Thank you for the kind words! We're so glad our team was able to listen to your concerns and help make everything go smoothly.
Pamala G.
When I did not receive my order for days (I paid for overnight shipping), I was sent a replacement free of charge immediately. Very grateful! Customer service is exceptional.
Response from AllivetJul 10, 2026
Thank you for your kind review! We're sorry your original order didn't arrive as expected, but we're glad our team was able to quickly send a replacement and get your pet's medication to you. It means so much to hear that our customer service made a positive impression. Thank you for your trust and support!
Gertrude Jean P.
Wonderful service and staff went out of the way to assist when prescription was lost in the mail. Definitely recommend
Response from AllivetJul 10, 2026
Thank you so much for your kind words! We're glad our team was able to help when your prescription was lost in the mail and get things back on track.
langlais
They deliver on time every time with auto ship which is awesome deal it gives you a big discount. I would recommend to anyone!
Response from AllivetJul 10, 2026
Thank you for the fantastic review! We're so glad to hear AutoShip has been reliable and that you're enjoying the savings it provides.
LL
Allivet went above and beyond getting my Simparica Trio to me despite multiple issues with our veterinarian office (not Allivet’s fault). They were awesome in their communications with me, updating me in the status regularly. They also shipped it with two-day shipping at no additional cost to me due to the frustrations and delay from my vet’s office. I highly recommend Allivet!
Response from AllivetJul 10, 2026
Thank you so much for your thoughtful review! We're glad we could help navigate the challenges and keep you updated throughout the process.
Anita
Your website is too complicated. It takes several steps to reach Autoship, and that should be up on the Search bar on the first page.
Response from AllivetJul 10, 2026
Hi Anita, Thank you for your feedback. We appreciate you taking the time to share your experience and understand your suggestion for making AutoShip easier to access. For future reference, if you hover over the Sign In/Account link at the top of the website, a menu will appear with a direct link to My AutoShip.
Connie
Allivet has great customer service!!!!
Response from AllivetJul 10, 2026
Thank you so much for the wonderful feedback! We're thrilled to hear you had a great experience with our customer service team.