Grover “Buddy” T.
Refund
Very sympathetic in refunding my Desi's
Response from AllivetJan 14, 2025
Your kind words truly made our day! Thank you for taking the time to share your positive experience with us.
Allivet.com helps to make pet parenting easier by providing convenient access to brand-name medications, expert pharmacy advice, and automatic delivery with our AutoShip program. Our Pet Pharmacy Specialists and the rest of the team deliver our services with a level of care that makes it clear how much we care about our customers and the health of their pets.
Allivet (allivet.com) has 4,401 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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4,401 approved reviews, newest moderated first
Grover “Buddy” T.
Very sympathetic in refunding my Desi's
Response from AllivetJan 14, 2025
Your kind words truly made our day! Thank you for taking the time to share your positive experience with us.
Ron W.
everyone is very nice and helpful
Response from AllivetJan 9, 2025
We’re glad to hear about your experience! As your Ally in Pet Pharmacy Care, we're dedicated to providing excellent service. Thanks for choosing Allivet.
Michael
I saw my vet on New Years Day (yes they were open), I will not be giving my sweet girl her first pill until January 14th. So the vet clearance and the time it takes Allivet to prep and ship prescription USPS slow boat, it will be two weeks before your sweet dog gets any relief. Plan accordingly.
Response from AllivetJan 9, 2025
Thank you for sharing your experience. The timeline for filling and shipping prescriptions can vary depending on when we receive the vet’s approval and the shipping method selected. While we strive to ensure all orders are processed as quickly as possible, we recognize this situation caused unnecessary stress for you and your sweet girl, and for that, we sincerely apologize.
Mechele O.
I was reluctant at first to use an online platform for my dogs meds. Allivet has totally changed my opinion! Super easy, competitive pricing, fast shipping and they do everything for you. I get an email every step of the way. I love this! Will never go back to standing in line or expensive vet practice pricing.
Response from AllivetJan 9, 2025
Your review brightened our day! We’re proud to be your Ally in Pet Pharmacy Care. Thank you for choosing Allivet.
Leslie Roy - L.
Allivet requested a script from my vet multiple times and did not stop until they got the script. They received responses from my vet when I did not, they definitely were the key to getting my dogs script
Response from AllivetJan 9, 2025
Thank you for your review! We're thrilled to be your trusted Ally in Pet Pharmacy Care. Your support means a lot to us.
Linda B.
The customer service at Allivet is fantastic. I called to cancel an autoship because our pet had passed. This was accomplished very quickly and a day later I received an e-mail from them expressing sympathy for our loss. I don't know of very many companies that would go that extra step.
Response from AllivetJan 9, 2025
We're touched by your heartfelt review! We are sincerely sorry for the loss of you loved one. Thank you for taking the time to share your experience with us.
Susan D.
Medication sent on time.
Response from AllivetJan 9, 2025
Thank you for your feedback! Being your Ally in Pet Pharmacy Care is our privilege. We’ll continue to be here as you strive to keep your pet happy and healthy.
Cindy
I rarely have to call customer service, but when I do it's a refreshing change to quickly get a real person. They are always polite and helpful. My dogs take medicine regularly, so not having to run to the vet every month to pick up meds makes my life easier. Highly recommend.
Response from AllivetJan 9, 2025
Thank you for your fantastic review! We're thrilled to be your trusted Ally in Pet Pharmacy Care and look forward to continuing as your pet pharmacy of choice for many years.