Kipp S.
On a business trip to Spokane
On a business trip to Spokane, Washington, my return trip to Boise, Idaho was scheduled to leave at 12:30 in the afternoon. I arrived at the airport quite early and noticed they had an early flight at 9:00am. I asked the gate agent if I could switch my flight to the earlier one. The flight was light so they let me switch, at no cost, and they upgraded my economy seat to a first class seat, at no cost. This is what I call first class customer service. Good show Alaska Airlines!


