Agile TelehealthReviews of agiletelehealth.com

Every time I have a issue, customer support I'd amazing. So quick to resolve any issues with shipping or billing.

Easy fast and through

The person conducting my visit was professional, polite and attentive to my concerns and provided information to assist with my current situation.

Providers are GREAT, support for patients is really thorough. They do a great job of making a telehealth experience feel like I'm connected directly with my doctor's office and pharmacy.

Everything is very smooth and convenient.

Every visit I have had with any of the providers or care coach has been very helpful and informative

Every time I schedule an appointment with a “care counselor” via agile Telehealth, it is a different person— there’s no option to meet with the same person. And there is no continuity of care plan. The first provider that I met with (who has little to no bedside manner) and I decided on a care plan that included a compounded GLP-1 that included a specific ingredient. That was provided in my first shipment, but not in my second or third, despite the fact that I put in the notes that I wanted that ingredient included in the third shipment and emailed after I didn’t receive it in the second shipment. The second call I had with Agile Telehealth was very performative and a waste of time. I called Customer Service about my third shipment and they connected me with a nurse who wasn’t even registered in my state and said someone would call me within 24 hours, which never happened. Customer Service is very nice via e-mail and phone, but they do not provide a resolution. I am considering canceling the service as it is taking far too much of my precious time to stay on top of a company who can’t seem to get things right— all I want is consistency which you would think would be easy.

Overall very smooth and easy process