Agile TelehealthReviews of agiletelehealth.com

I have close to meeting my goal over 6 mos.

DO NOT FALL FOR THIS SCAM I tried their sublingual weight loss medication in April. It was a weak compounded knockoff that did not work. Unfortunately, the problems did not stop there. I was invoiced for another batch I never requested and never received, then charged $200 dollars again the next month, and again, and again. My services were terminated on May 31. Even so, they continued billing my HSA card in May, June, July, and August for medication I did not ask for, did not want, and did not receive. Because these charges hit my HSA instead of my bank or credit card, they were not as easy to catch immediately. This company took full advantage of that. They refunded August but refused to refund the other three months, leaving me with a $600 dollar loss for products that were never shipped and never prescribed. I notified my employer and contacted multiple locations across several states so others know to stay far away from this company. By their own admission, they took $800 dollars across four months for medication that was never requested, never received, and tied to a doctor I never saw and never received a prescription from. Their idea of fixing things is telling me to accept a 600 dollar loss while they hide behind a convenient policy window and keep money taken after my account was terminated. ———————- Public claims of wanting to make things right mean nothing when their support team refuses to return unauthorized charges for ghost shipments. Do not do business with this company. --- Update 1: Three Days Later They attempted to explain the charges by comparing them to a gym membership, claiming that terminating services with the doctor did not count. They cannot sell a prescription they do not have, and even gyms stop charging you once you cancel. Their explanation made no sense and did nothing to address the fact that I was billed repeatedly for medication I never requested and never received. --- Update 2: Their Proposed Solution Their solution is to force me to use their services. It is like a shop owner stealing money from you and then insisting you must spend that stolen money in their store. Or a barber taking your money and demanding you get a haircut you do not want. I left because I did not want their services. Forcing me to use them now is not a solution. I am still hoping someone reasonable eventually sees the request, but with so many one star reviews, I am seeing a real pattern. HSA refunds are harder to obtain, and this company seems to know that!!

Great manner, well explained, listened to my needs.

The clinician was very attentive and listened to my feedback about the process. I am very happy that she is adding B12 to the medication.

Informative, friendly, personalized

Straight forward. Easy to meet with provider and get meds ordered and shipped.

Aysnc appointment is so time-saving. Refilling my prescription was very easy. The practitioner responded within a few hours. Overall, I am enjoying my experience with Agile Telehealth.

Clearly explained what to expect information what to do to reach my goal. Patient and kind